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  Computing & In... Entire Geneseo Site

CIT Services - CIT HelpDesk

About the HelpDesk

The CIT HelpDesk is the place to visit for password changes, printer accounting questions, and campus technology questions. The HelpDesk also offers carry-in computer support for all Geneseo students that removes viruses and other malicious software and assists with connecting to the Geneseo campus network (you do not need to bring your computer to our office before you connect in your room).

For more information about the services available from the CIT HelpDesk or other technology questions, stop by the HelpDesk in South Hall 225A (Monday-Friday), call 245-5588, send an email to helpdesk@geneseo.edu or submit a request in our online system (https://rt.geneseo.edu). During office hours, you can even send an Instant Message to CITGeneseo.

 

HelpDesk Office Hours - Summer 2009

Monday - Friday	8:00am - 4:00pm
Saturday - Sunday	CLOSED

 

Helpful Links

• RT Ticketing System - lookup the status of your computer service or enter a new ticket (use your Geneseo email username and password to log in)
• Geneseo Wireless Notebook Program
• Printer Accounting Information (PAS)
• Self Help Guides
  
• ResNet - Student computing in the residence halls
• Technology Facilities - computer lab locations and open hours
• Virus Information
• WebMail