Emergency Information
Night & Weekend Resources | Sexual Assault/Rape | Additional Information
Life Threatening Medical or Psychological Emergency
In the event of any possible life threatening medical or psychological emergency, you should seek immediate help from an area hospital. If you are on-campus, call University Police at 245-5222 and they will call an ambulance to campus. From off-campus, call 911.
Non-Life Threatening Emergency or Crisis
In case of a non-life threatening emergency or crisis, Health & Counseling is staffed with clinicians (physician, licensed nurse practitioners, and psychologists) during the following hours:
Monday & Thursday, 8 a.m. – 7 p.m.
Tuesday, Wednesday, & Friday, 8 a.m. - 5 p.m.
(We are closed Fridays, 9 - 10 a.m. for staff meetings)
Summers & Breaks: Monday-Friday, 8 a.m. – 4:15 p.m.
In the event of a non-life threatening emergency or crisis during these times, students may walk-in or call Health Services (for medical emergencies) at 245-5736 or Counseling Services (for psychological emergencies) at 245-5716.Night and Weekend Resources
Nurse Advice Line
During hours when Health & Counseling is closed, Health Services has contracted with Fone Med, a Nurse Advice Line, to provide consultation to Geneseo students. The registered nurses with Fone Med are available to talk with students to help them determine whether they need immediate medical/psychological intervention, should make an appointment with Health or Counseling Services, or if there are self-care strategies which they can appropriately use. The Nurse Advice Line is available for consultation about both medical and mental health concerns.
Students can reach the Nurse Advice Line simply by calling the Health Services phone number, 245-5736--overnight and on weekends callers will be given instructions to connect with Fone Med. Should you experience any problems with the forwarding service, you can contact Fone Med directly at 877-861-5005. Like any call to Health Services, there is no charge for utilizing the Nurse Advice Line. This service is available only to SUNY Geneseo students.
Additional Resources
For non-emergency situations, the following additional resources available in our area when Health & Counseling is closed:
Livingston Health Services After Hours Care Center*
Provides non-emergency, out-patient health care.
Hours: Monday – Friday 6:00 – 11:00 p.m.
Weekends & Holidays – 1:00 – 9:00 p.m.
Route 20-A, Geneseo
243-9595
Noyes Memorial Hospital*
390 South to Exit 5 (Dansville)
335-6001
Strong Memorial Hospital*
390 North to Exit 16, follow "H" signs
275-2100
Life Line
Toll-free 24-hour crisis and referral local hotline
275-5151 OR 800-310-1160
Livingston County Rape Crisis Service
(part of Planned Parenthood of the Rochester/Syracuse Region Inc.)
Toll-free 24-hour local hotline
1-800-527-1757
*Visits to these services are not covered by student health fees. Be sure you have health insurance to cover hospital or specialist visits! For information on a student insurance plan you may purchase, go to our Insurance Information page.
Sexual Assault/Rape
The following information is from the Counseling Services Common Mental Health Issues page:
- Consider seeking medical attention for prophylactic treatment for both pregnancy and sexually transmitted infections (STIs) as well as to have evidence collected via a rape kit. The rape kit, which can be obtained up to 96 hours after the incident, is preserved for 30 days in the absence of legal charges (or longer if needed); if you decide not to prosecute, all information collected is destroyed after this time. Geneseo utilizes the SAFE Center at Strong Memorial Hospital Emergency Department for this purpose.
- If you do seek medical attention, call Rape Crisis Service and request that a rape crisis advocate be present. The Livingston County Rape Crisis Hotline is available 24 hours a day, 7 days a week at 1-800-527-1757; all hotline calls are responded to within 10 minutes.
- If you choose not to seek medical attention, Emergency Contraceptive Pills (ECP) can also be obtained from Health Services by calling 245-5736 during business hours; this service is provided free of charge. (Please note: ECP can reduce the risk of pregnancy up to 120 hours after unprotected vaginal intercourse. However, the pills work best when taken within 72 hours; during this time, they can reduce the risk of pregnancy from 75-89%.) For more information about ECP, visit the Sexual Health Clinic's Other Sexual Health Issues page.
- You may also wish to call Counseling Services at 245-5716 to schedule an appointment to speak with a professional counselor; please inform our secretary of the reason for your call so that you may be seen as soon as possible.
- Livingston County Rape Crisis Service is available 24 hours by calling their hotline, 800-527-1757. RCS also has a rape crisis counselor on campus Mondays, 8 a.m. - 4 p.m. in Holcomb 271, 245-5377. The RCS counselor can provide support, advocacy and educational resources to Geneseo students.
- Visit Sexual Assault - Focus on Education (S.A.F.E.). This section of our web site offers information, education, referrals, and resources for all types of sexual violence on the SUNY Geneseo campus.
- For information about general personal safety issues on campus, visit go.geneseo.edu/saftey.
Additional Information
If this is not an emergency or crisis but you would like to learn more about your symptoms as well as self-care options, visit either Health Services' Common Health Concerns page or Counseling Services' Common Mental Health Issues page.
You may also want to visit the Search by Symptom familydoctor.org, a site which provides various flow charts to help you make decisions about when to seek medical care. Finally, Ulifeline is a comprehensive behavioral support web site which was designed specifically for young adults and which focuses on suicide prevention.
Finally, if you are looking for information on emergency contraception (ECP), visit Other Sexual Health Issues page.






