Counseling Services:
Our Services

Overview of Treatment Services | Consultation & Crisis Intervention | Additional Services

Overview of Treatment Services

The Counseling Services professional staff provide confidential psychological services to all currently enrolled SUNY Geneseo students. We perform an initial assessment (MEETing) to determine what services might best meet a particular student's needs.  Those services may include the following:

In addition to the above, Counseling Services also provides consultation, crisis intervention, outreach services, and occasional couples work and group therapy programs.

All of our services are at no additional charge to registered students (we are covered by the Health Fee which all registered students pay as part of their tuition).  See below for more information on our Scope of Services.


All student contacts with Counseling Services are confidential in accordance with both New York State law and the ethical standards of the American Psychological Association. No information is released from the Counseling Services offices without a student's written consent; this applies to releasing information both on- and off-campus. However, there are several legally mandated exceptions to therapist-client confidentiality, including situations in which the person may be a danger to themselves or others and situations in which there is a suspicion of current child or elder abuse.

Scope of Services

CS Counseling OfficeCounseling Services provides initial assessment and ongoing individual counseling to approximately 8-10% of Geneseo students each year.  Many of the students who request an initial assessment (MEETing) have needs which can be addressed within our scope of services. 

We are committed to maintaining our ability to provide students with high quality, appropriate counseling services.  At the same time, are also committed to providing services within the limits of our expertise, which is required by professional ethics.  As generalist therapists, we are similar to primary care physicians; that is, we are able to address a wide variety of concerns within our office, but we also recognize that there are some concerns which require treatment services that we are unable to offer.  As an agency which provides short-term services, we have the following limitations:

  • We are unable to treat concerns requiring certain areas of specialized treatment or expertise. (For example, we refer students who want to work on substance abuse addiction issues or who are seeking testing for AD/HD or other learning disabilities.)

  • We are unable to provide long-term or unlimited counseling, even if the student’s concerns do not require specialized treatment or expertise. Similarly, we are unable to offer sessions to students more often than every other week or to guarantee that students will be able to be seen on a weekly basis through our office, so students who require this level of care will be referred.

  • We have a limited ability to accommodate students who wish to change counselors.  For students who would like to start over with a new counselor at the beginning of a new acacademic yea, this is generally not a problem; if the student makes this request when scheduling, s/he will be scheduled for a new initial appointment to see a different counselor.  For students who request a new counselor within the same academic year, we request that they complete our Counselor Change Request form.  Receiving this form provides us with more information about what wasn't working for the student in and allows us to make the best decisions aboutt ongoing treatment.
  • We do not provide counseling that has been mandated by an off-campus entity (e.g., treatment mandated by a court of law).

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Consultation & Crisis InTervention (On-CALL Services)

Counseling Services professional staff members provide consultation services to all members of the Geneseo community, including students, faculty, and staff. One of our professional counselors is always on-call during weekday business hours (Tues., 8 a.m. to 7 p.m.; Mon., Wed - Fri, 8 a.m. to 5 p.m.).  If you have concerns about a student, friend, or family member, feel free to call our office at 585-245-5716 and ask to speak with the on-call counselor or to schedule a consultation appointment. The counselor will ask for specific information about the situation in order to help you determine how to proceed. You may also want to review our information on How to Refer Students. [NOTE: If you reach voice mail during the above business hours, please leave a message and we will respond to you as soon as possible.]

In the event of a student in extreme distress or experiencing a potential psychological crisis, the on-call counselor is designated to assist with the response process. The on-call counselor will often intervene with students by phone in order to facilitate problem-solving as well as to provide resources.  The on-call counselor also has some availability to meet with students on a same-day basis when appropriate (or to make other appropriate arrangements).  These same-day intervention services are designed to assist students who are confronting life-threatening circumstances, current or recent traumatic crises, and/or other severe mental health issues.

Some examples of the above include:

  • current thoughts of suicide

  • current thoughts about hurting another person

  • recent assault or abuse

  • knowledge of another person being abused or assaulted

  • hallucinations or delusions

  • recent major loss, such as death of a loved one

  • witnessing or experiencing a recent traumatic event

For more information on responding to mental health crises and emergencies which occur when our office is closed, please go to the Health & Counseling Crisis & Emergency Resources page.

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Additional Services


Counseling Services psychologists are also available to present on a wide variety of topics such as mental health issues, communication and problem-solving, adjustment concerns, and many others. If you would like to request an outreach program facilitated by a Counseling Services professional staff member, please contact Dana Minton, the Coordinator of Health Promotion for Health & Counseling and manager of Outreach for the department.  For a list of current programs being offered by Counseling Services staff and other members of the Health & Counseling department, visit our Current Programs page.

Alcohol Evaluations

Sarah Covell, MS, LMHC, NCC, our Alcohol and Other Drug Program Coordinator, performs Choices and Basics program evaluations for students who have been referred by Judicial Affairs, the Dean of Students office, or another College official. To schedule an appointment with Sarah, call the Counseling Services office at 585-245-5716; you may also want to visit Sarah's section of our web site for more information.

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Practicum & Internship

Counseling Services offers practicum and internship opportunities to graduate students.

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