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In the event of any possible life threatening medical or psychological emergency, you should seek immediate help from an area hospital. If you are on-campus, call University Police at 585-245-5222 and they will call an ambulance to campus. From off-campus, call 911.
If you have been sexually assaulted and need transportation to a hospital, call SART (Sexual Assault Reponse Team) 585-237-8860.
In case of a non-life threatening crisis situation, Health & Counseling is staffed during the following business hours:
Mondays, Wednesdays, Thursdays, & Fridays, 8 a.m. - 5 p.m.
Tuesdays, 8 a.m. – 7 p.m.
(We are closed Fridays, 9 - 10 a.m. for staff meetings)
Summers, Holidays, & Breaks: Monday-Friday, 8 a.m. – 4:15 p.m.
In the event of a non-life threatening crisis situation occurring during these times, students may walk-in or call Health Services (for medical situations) at 585-245-5736 or Counseling Services (for psychological situations) at 585-245-5716. For more information about urgent care services, visit the Our Services pages for Health Services and Counseling Services.
Students can also leave a secure message for any Health Services or Counseling Services professional staff member at the student health portal, myhealth.geneseo.edu. We do NOT recommend this option for those requiring prompt assistance, as staff have access to these messages during business hours only. Also, please keep in mind that staff schedules/availability may vary; however, we do strive to respond to secure messages within one business day when possible.
During hours when Health & Counseling is closed, Health Services has contracted with Fone Med, a Nurse Advice Line, to provide consultation to Geneseo students. The registered nurses with Fone Med are available to talk with students to help them determine whether they need immediate medical/psychological intervention, should make an appointment with Health or Counseling Services, or if there are self-care strategies which they can appropriately use. The Nurse Advice Line is available for consultation about both medical and mental health concerns.
Students can reach the Nurse Advice Line simply by calling the Health Services phone number, 585-245-5736--overnight and on weekends callers will be given instructions to connect with Fone Med. Should you experience any problems with the forwarding service, you can contact Fone Med directly at 877-861-5005. Like any call to Health Services, there is no charge for utilizing the Nurse Advice Line. This service is available only to SUNY Geneseo students.
For non-emergency situations, the following additional resources available locally when Health & Counseling is closed:
Livingston Health Services After Hours Care Center*
Provides non-emergency, outpatient health care
Monday–Friday: 6:00–11:00 p.m.
Weekends & Holidays: 1:00–9:00 p.m.
Route 20A, Geneseo
Noyes Memorial Hospital*
390 South to Exit 5 (Dansville)
Strong Memorial Hospital*
390 North to Exit 16, follow "H" signs
24-hour crisis and referral local hotline
585-275-5151 OR 800-310-1160
Pathways is a confidential, peer-to-peer based program featuring trained Geneseo student Peer Advocates providing anonymous assistance to other students
585-237-8860, available 8 p.m. to 8 a.m. daily during the fall and spring semesters while classes are in session
Chat: 8 p.m. to midnight when on call; message user name 'geneseopathways' on AIM or "geneseopeeradvocacy on GTalk
RESTORE Sexual Assault Services
24-hour local hotline (Livingston, Genesee, Orleans, & Wyoming Counties)
1-800-527-1757 (for Monroe County, call 1-585-546-2777)
Disaster Distress Helpline
24-hour crisis counseling and support
1-800-985-5990 or TEXT TalkWithUs to 66746
*Visits to these services are not covered by student health fees. Be sure you have health insurance to cover hospital or specialist visits! For information on a student insurance plan you may purchase, go to our Insurance Information page.
The following information is from the Counseling Services Common Mental Health Issues page:
If this is not an emergency or crisis but you would like to learn more about your symptoms as well as self-care options, visit either Health Services' Common Health Concerns page or Counseling Services' Common Mental Health Issues page.
For imminent concerns about danger to self or others, call University Police (x5222) or 911. For more information about suicide, Ulifeline is a comprehensive behavioral support web site which was designed specifically for young adults and which focuses on suicide prevention. You may also find it useful to review this suicide risk questionnaire, ACT now to stop a suicide.
For a review of safety and crime issues on campus, please review the Annual Campus Security and Fire Safety Report. This report includes information on crime statistics, alcohol and other drugs, missing students, fire safety, and community resources.