Role of Health Services
Health Services provides routine primary care services such as sick visits, physical exams, immunizations, ECP, and testing for STI/HIV as well as treatment of UTIs and other infections. In addition, we specialize in diagnosing and treating health problems common to college students, managing certain chronic conditions, and consulting on health issues. Finally, we encourage and promote healthy student behaviors through our Self-Care Center.
Clinical services are provided by a licensed physician and licensed nurse practitioners (for more information on staff degrees and job positions, visit our What Do Those Degrees Mean? page). Similar to a primary care provider's office, Health Services clinicians may refer for more specialized diagnostic services (such as x-ray) or treatment. Health Services does not provide emergency treatment and thus does not take the place of a hospital or emergency room in the case of a potentially life-threatening condition.
We believe there is more to creating a healthy campus than just taking care of sick students--i.e., wellness programs and Health Promotion are an important part of the services we offer to the campus, and we work closely with our colleagues in Counseling Services as well.
Overview of Services
As with most outpatient health agencies, the majority of health care services provided by Geneseo's Health Services are by appointment. Health Services appointments are available through Monday and Thursday, 8:00 a.m. to 6:15 p.m; Tuesday, Wednesday and Friday, 8:00 a.m. to 4:15 p.m. and can be made by calling 585-245-5736. Students can also now schedule many types of appointments online by going to myhealth.geneseo.edu. If you call in the morning, same-day appointments will usually be available later in the day.
During hours that our office is closed, all calls to our number are automatically forwarded to our Nurse Advice Line. We strongly encourage all students seeking health care services to make an appointment; having an appointment will ensure that you are given priority to be seen as promptly as possible. (Please Note: Walking in often requiers you to wait for some time before our clinical staff is available to speak with you.) Appointments can be made for a wide variety of health concerns, including diagnostic services, STI/HIV testing, ECP, treatment of UTIs and other infections, plus additional services. Students who schedule appointments in advance will have the opportunity to consult with one of our nurses and to meet with a primary care health care provider (medical doctor or nurse practitioner).
Please be aware that if you do not schedule an appointment, you will probably have to wait significantly longer to be seen, especially after 10:00 a.m. Although urgent problems are always seen as soon as possible, it is generally a more efficient use of your time to schedule an appointment well in advance--please consider using the online scheduler at myhealth.geneseo.edu the day before you wish to be seen. For chronic conditions and non-urgent care in particular, scheduling an appointment is especially recommended. To provide the BEST possible care, it is to your advantage to schedule an appointment; use the link above or call 585-245-5736.
When you don't have an appointment, you may want to consider using our Self-Care Center. Designed to help you treat basic health care problems on your own, the Self-Care Center has been expanded and made easier to use. It offers packets on several common health concerns, including colds, minor wound care, and minor pain. Each packet provides you with useful health information and medicine or other treatments to help address your symptoms. Also available in the Self-Care Center is information on maintaining a healthy weight plus a medical scale for occasional weight monitoring. Finally, the Center offers condoms along with information on STI prevention.
The Self-Care Center is located on the first floor of Lauderdale, just to the right of the front doors (near the stairs). Remember, no check in is necessary, and all items from the Self-Care Center are available at no additional charge.
For more information about treatment of common health problems, you may also want to visit our Common Health Concerns page, or for psychological self-help, visit the Counseling Services Self-Help page.
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Health Services performs physical exams for study abroad (read more about our Travel Medicine services), employment, and volunteer activities which require physicals. For a small fee, we also provide physicals for Geneseo students who will be entering graduate school at another institution ($35) or working a non-Geneseo-related job ($25). Health Services does not provide pre-matriculation physical exams for new students entering Geneseo.
Please be sure to BRING any required paperwork with you to your scheduled exam; also be sure to complete your own section of the paperwork prior to the exam. All physical exams are performed on an appointment basis and can be scheduled by calling Health Services at 585-245-5736.
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Allergy Referrals--NEW INFORMATION
Students requiring allergy injection services will be referred locally to AAIR. The AAIR office is located at 4500 Millennium Drive, Suite B, in the Geneseo Professional Office Building (near the county offices). They will be open Wednesdays and Thursdays from 9:00 AM-6:00 PM with shots given from 9:15-11:15 AM and 1 PM-5:15 PM. Appointments must be made in advance for any allergy injection. Per AAIR’s long time policy, you must wait 30 minutes after your shot to monitor for the rare occurrence of anaphylaxis. Call for an appointment (585)243-1333.
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Medications & Immunizations
Health Services clinicians are able to provide students with medications they prescribe at no additional charge. Our drug formulary is overseen by a part-time pharmacist who is responsible for all Health Services pharmacological practices, supplies, and policies and procedures. Please note that Health Services is not a dispensing pharmacy and thus does not fill prescriptions from other providers. (For information on local pharmacies, go here.)
In addition to required vaccinations, Health Services strongly encourages students to receive immunizations for bacterial meningitis and hepatitis B. Immunization – combined with practicing basic health behaviors such as getting sufficient sleep, eating well, not drinking large amounts of alcohol and avoiding sharing eating/drinking utensils – can significantly reduce students’ risk of contracting these serious and potentially fatal diseases. Students who have not received these immunizations from their PCPs can get these vaccinations at Health Services. Vaccination for meningitis must be pre-ordered and pre-paid. (Note: if you are looking for a copy of your immunizations/health history, please go here.) Other vaccinations are available via Health Services and may also require an additional fee to be paid by the student.
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Health Services has an in-house laboratory to assist in the diagnosis and treatment of some of the more common illness. Many types of testing are included as part of your Student Health Fee. More extensive blood and other laboratory tests are available through outside labs; some testing requires an additional fee to be paid by the student (either out of pocket or through use of your private health insurance).
The Health & Counseling department also offers HIV antibody testing; this service is currently covered by the Student Health Fee. Pre-test counseling is an integral part of the process. To schedule an appointment to be tested, call 585-245-5736. Additional fees my apply depending on the testing/services ordered by your health care provider.
In support of the Geneseo Study Abroad office, Health Services provides Travel Medicine clinical services to students. These services include required assessments (physicals) performed by trained and certified Health Services clinicians. For a fee, Health Services clinicians may administer certain immunizations, including Hepatitis A and B vaccines and Tdap (tetanus, diphtheria, and pertussis). Oral Typhoid Vaccine may also be provided by prescription only. Please note that immunizations are administered following the guidelines outlined by the Centers for Disease Control on Traveler's Health. Similarly, clinicians follow CDC guidelines to provide students with information on travel risks, to offer education about risk reduction, and to recommend prescriptions for medications that prevent malaria and travel-related diarrhea (as warranted by to destination risk). In cases when Health Services may be unable to administer a specific vaccine (e.g., for yellow fever and rabies), students will be referred to Passport Health in Rochester, 585-275-8884.
Nurse Advice Line
Our Nurse Advice Line provides consultation with a registered nurse during night and weekend hours when Health Services is closed. For more information about this service, please visit our Emergency Information page and review the section on Night & Weekend Resources.
We provide referrals as needed to area specialists. If you are looking for a referral to a dentist, oral surgeon, or ophthalmologist/optometrist, visit our Referrals page. We also provide this list of local area Hospitals.
Health Services clinicians are available to do outreach programs on a variety of health topics. All outreach requests for the Health & Counseling department go through our Coordinator of Health Promotion, Dana Minton; call her at 585-245-5747, or visit our Professional Outreach or Current Programs pages for more information.
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