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How to Document a Disability

The Office of Accessibility will engage in an interactive process with the student to identify reasonable accommodations. The office may request external documentation to establish the presence of a substantially limiting condition and identify its current impact on the student's access to the learning environment. A clinical diagnosis is not synonymous with a disability. Evidence sufficient to render a clinical diagnosis may not be adequate to determine if an individual is substantially limited in a major life activity.

Documentation will be reviewed in the order it is received; therefore it is recommended that it is submitted in advance of any accommodation needs. Please note: The Office of Accessibility Services is operating remotely until further notice as a result of COVID-19. Please submit completed request forms and documentation via email at

Office of Accessibility Services
SUNY Geneseo
1 College Circle, Erwin 22
Geneseo, New York, 14454

Fax (585) 245-5091
Phone (585) 245-5112 

The cost of obtaining documentation is the responsibility of the student. This includes any additional information requested if the initial documentation does not determine the extent of the disability or support the need of the requested accommodations.

Documentation Criteria

All Documentation must: 

  • Be prepared by a professional (unrelated to the student) who is licensed to practice within a field directly related to, and associated with, the student’s condition.
  • Be printed on official stationery and include (if applicable) printed name, profession, license number, contact information, and signature of the provider.
  • Include a clear statement of diagnosis identifying the disability and describe by what means the condition was diagnosed.
  • Contain information supportive of the student’s request for specific academic supports, auxiliary aids, and accommodations.
  • Contain a clearly defined logic relating provider recommended accommodations/strategies to specific functional limitations.

OAS does not accept the following documentation: 

  • Handwritten letters from licensed professionals
  • Handwritten patient records or notes from patient charts
  • Documentation provided by a member of the student’s family
  • Diagnoses on prescription pads
  • Self-evaluations
  • Research articles
  • Correspondence from educational institutions or testing agencies not directly addressed to OAS

Additional Guidance

For additional guidance regarding documentation for a specific disability, please refer to the documents below: