How to Use the myVoicemail Web InterFACE

You can customize your myVoicemail settings on your computer by using the Cisco Personal Communications Assistant (PCA) web interface.  Go to http://myvoicemail.geneseo.edu or click the myVoicemail login link  --> you will be redirected to the PCA --> enter your Geneseo username and password (e.g. the username/password used for campus email) --> click the link for Cisco Unity Assistant.  A dashboard for customizing your myVoicemail settings will display:

 

  • Preferences: Control information about you and how you interact with the system
    • Menu options include: Personal, Phone Menu, Message Playback and Transfer & Screening

 

  • Passwords:  Allows you to change your numeric phone password (PIN - Mailbox security code)
    • Menu Options include: Change Phone Password (External Service Accounts are not currently available)

 

  • Greetings: Record and enable up to four personal greetings (Note: Do not use Holiday and Closed greetings, as they are not programmed and will not play properly)
      • Standard Greeting --> Plays 24/7 unless an Alternate, Busy and/or Internal greetings are enabled
      • Alternate Greeting --> Enable to play during for a specific time period (e.g. vacation)
      • Busy Greeting --> Enable to play when you are on your phone
      • Internal Greeting --> When enabled, only on campus callers will hear this greeting when your phone is not answered

 

  • Notification Devices:  Allows message notifications via email, in the form of a text or by out dialing to an external phone (Note: Out dialing is restricted and by request only)
      • Email --> Enabled by default to send a notification to your Geneseo email address of when you have a voicemail message on your phone --> includes a link to the PCA Inbox, caller information and message count (Note: if you are setting up a separate email inbox for your voicemail message, you will want to disable this notification device)
      • Text Message to Cell Phone -->Enable this device to send a notification to your cell phone, which includes caller information and message count (Note: You can include a link to the PCA if you are using a mobile device).  Enter your 10 digit cell phone number in the email format in the "To" field, see common cell providers listed below:
      • ProviderEmail Format
        AT&T10digitPhoneNumber@mobile.att.net
        Sprint10digitphoneNumber@messaging.sprintpcs.com
        T-Mobile10digit PhoneNumber@tmomail.net
        Verizon10digit PhoneNumber@vtext.com
     
  • Contacts:  Store names and numbers for people not in our campus diretory
    • Menu options include: View Contacts, New Contacts and Import Contact

 

  • Private Lists:  Use private lists to create your own groups of voice message recipients.  When a message is addressed to one of your private lists, all members of the list receive the message (Note: Messages can only be sent by phone or PCA Unity Inbox and not by email)

 

  • Help: Provides step by step instructions for every feature in each of the above tab and menu options (e.g. Preferences, Passwords, Greetings, Notification Devices, Contacts and Private Lists)
    • Menu Options Include: Contents, Index, This page, and About Cisco Unity Connection

 

Need Help? Call x5588 or email myphone@geneseo.edu