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COVID-19 Information for Students

Information and resources for SUNY Geneseo students during the COVID-19 pandemic.

student with mask

students walking with masks

Information by Topic

Academic Calendar

The College has amended the academic calendar to ensure the health and safety of the campus and to help facilitate a rapid transition to remote learning if necessary. The traditional fall break has been eliminated and we have added two "rejuvenation days," one in the middle of week four (Sept. 30) and one in week eight (Oct. 27). The Thanksgiving holiday occurs as normally scheduled in week 12.

If conditions do not allow in-person classes after Thanksgiving break, the semester’s balance will be completed online.

Fall 2020 Calendar:

  • August 23: Early Move-in (on request only)
  • August 26–27: New student Move-in
  • August 28–29: Continuing student move-in
  • August 31: First day of classes
  • September 7 (Labor Day): No classes
  • September 30: Rejuvenation day—no classes
  • October 12–13 (Previously fall break): Classes held
  • October 27: Rejuvenation day—no classes
  • November 25–27: Thanksgiving break—no classes
  • December 21: Last day of classes

Upcoming Calendars:

Bus Services

Regional Transit Service (RTS) provides busing services for the SUNY Geneseo campus. All applicable state, regional, and local safety precautions related to COVID-19 are being enforced. This includes requiring masks at all times for boarding and riding the bus, reduced occupancy for buses (currently 50 percent), and increasing the number of vehicles servicing heavily used routes when necessary to ensure that sufficient capacity is available to meet demand.

COVID-19 Cases on Campus and in the Region

Please visit our COVID-19 dashboard to see an updated list of active cases on SUNY Geneseo's campus.

Please visit the Livingston County Department of Health website for the latest information on COVID-19 in Livingston County.

Visit the New York State Department of Health’s Novel Coronavirus webpage for the most up-to-date information about COVID-19 cases in New York State.

Campus Events and Gatherings

Most traditionally held in-person events and gatherings will be virtual in the fall of 2020 and will be limited to SUNY Geneseo community members.

College-sponsored small group activities will adhere to New York State group-size limits (currently less than 50 people, and no more than 25 percent of maximum occupancy for indoors or no more than 33 percent of the maximum occupancy for outdoors), and the Centers for Disease Control and Prevention and New York State guidelines. A phased plan will be followed for student organization meetings, rehearsals, and practices.

For all in-person events and gatherings, Geneseo campus community members are expected to practice personal prevention: handwashing or sanitizing, staying home when sick, wearing a mask, and maintaining 6-feet of physical distance.

Please see COVID 19: Campus Events and Gatherings for more information.

Classroom and Lab Capacity and Protocols

All classrooms are operating at capacity within parameters of proper public health physical-distancing guidelines. All in-person and hybrid courses are assigned classrooms appropriate for social distancing.

The College follows public health guidelines for sanitation and hygiene in classrooms and labs. These include:

  • Face masks are required in all instructional spaces. Capacity signage is posted and furniture has been reduced and reconfigured to allow for physical distancing.
  • Classrooms and research labs are cleaned and sanitized regularly, and appropriate sanitation supplies (e.g., disinfectant wipes and hand sanitizer stations) are available. Where feasible, additional protective equipment (e.g., plexiglass shields) are installed.
  • Faculty are taking attendance if contact tracing becomes necessary.

For more information, please see the Office of the Provost’s Fall Academic Plans.

Custodial Services

The College has increased routine cleaning and disinfection based on the CDC/EPA guidelines for cleaning and disinfecting public spaces.

Per CDC guidelines, the College has also implemented environmental design changes, including modification of room layouts, seating options, floor markings, and physical barriers where appropriate. Ventilation adheres to CDC and ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers) guidelines. Updated cleaning and disinfecting processes employ multiple approaches best suited to the needs of each area including the use of disposable paper products and UV lighting.

Daily Health Screening

Students are required to complete a daily health screening and will receive an email prompt to do so every morning. Students can sign up to receive text alerts through the health portal to receive a text reminder. To sign up for text alerts, follow these steps:

  1. Go to your health portal at
  2. Select the Profile link on the left navigation menu
  3. Scroll to Text Messaging and select Edit
  4. Enter your mobile number with area code
  5. Check the box “I would like to receive text messages"
  6. Select your mobile phone carrier
  7. Select Continue (this must be done to enable text messaging)
  8. Review the information
  9. Select Continue
  10. Select Confirm

If a student indicates via the screening that they are experiencing symptoms, the Health Services staff will contact them. Students may also call the Health Center directly if they have any questions at 585-245-5736 to talk with a nurse.

Dining Hall Protocols

Campus dining service operations follow room capacity, sanitization, and physical distancing compliance standards. Table spacing and the number of chairs have been adjusted to increase spacing for dine-in service. Guests are not permitted to change the layout of tables or chairs while dining in restaurants and cafes. Physical distancing is maintained while in the queue for kiosks, station lines and pick up areas, with floor markings and signs indicating six-feet of distance between guests. Distancing guidelines in dining facilities apply regardless of whether students live together.

Masks are required for entry to dining centers and must be worn by employees and diners at all times, except when seated to eat. Where possible separate entrances and exits have been established, and queues are kept to a minimum with distancing indicators.

Meals are individually plated. High-touch areas such as self-service stations have been adjusted (such as individual servings of condiments) to increased health and safety protocols (protective barriers, sanitizer stations).

Online ordering, take-out options, and delivery services have been added to reduce capacity in dine-in facilities. Staffing plans for dining facilities have also been restructured to reduce risks. Catering offers pre-packaged meals.

Face Mask Requirement

Face masks are required in public locations where six-foot distancing cannot be maintained. Face masks will also be required in all instructional spaces including classrooms, lecture halls, and laboratories, and all common areas including, residence halls and all buildings. Students who do not comply with the face mask policy are subject to a Student Code of Conduct violation.

Please see the policy on COVID-19 Face Masks and Prevention Measures for more information.

Face Mask Requirement and the ADA

There is misinformation circulating about exemptions from face mask requirements connected to interpretations of the Americans with Disabilities Act (ADA). At this time, the ADA does not cite a blanket exemption from face mask requirements for individuals with disabilities. It has not issued documentation to support this exemption (e.g., "ADA cards"/letters/flyers). Please refer to the ADA and Face Mask Policies Guide for more information.

Any students or family members concerned about wearing a face mask on campus due to a disability should contact the Office of Accessibility at or 585-245-5112.

Financial and Billing Questions

What is the CARES Act Emergency Grant, and how does it affect me?

Geneseo has received $2,276,062 from the Department of Education pursuant to the Certification and Agreement for Emergency Financial Aid Grants to Students. The funds will be used for eligible students that have been impacted by the disruption of campus operations due to the coronavirus.

For more information, please visit the CARES Act Emergency Grant page.

What is the One Knight Student Aid Emergency Fund?

Through generous donations of Geneseo alumni and friends of the College, the One Knight Student Aid Emergency Fund assists Geneseo students who are facing financial emergencies that affect their academic and personal lives due to the COVID-19 pandemic. The fund offers one-time need-based grants on a case-by-case basis.

Visit the One Knight Student Aid Emergency Fund page for more information and to apply.

Can my financial aid be recalculated if my family or I have a change in income due to COVID-19?

If you or your family have experienced a loss of income due to the stay-at-home orders caused by the pandemic, you may complete a Special Conditions Request Due to COVID-19. The Office of Financial Aid will use your estimated income to recalculate your eligibility for federal financial aid.

Why do I have an athletic fee if SUNYACC has canceled the Fall 2020 season?

While there will not be competitive sports this fall, we offer services during the semester that both in person and online students can take advantage of that will help improve their health, safety, and general wellness. These activities include fitness training and outdoor recreation. The fees also will support continued team practices, as well as recruitment.

Why is there a performance fee on my bill, if there will not be performance events this fall due to COVID-19?

During the upcoming academic year, the Student Performance Fee will help the College purchase the rights for several musicals for the Musical Theatre program. Hopefully, these productions will be virtual and in the latter half of the year, live or live-streamed. The Performance Fee will also help us purchase audio equipment to enhance our live streaming capabilities for concerts by Chamber Singers, Festival Singers, Geneseo Symphony Orchestra, Wind Ensemble, and Jazz Ensemble. The ensembles and the musical theatre productions involve many students from outside the music department. The fee also covers piano tuning, upkeep, and repair for the 53 pianos throughout campus, which are used not just by music faculty and majors, but by students from across campus. Our theater and dance program will also produce virtual events; fees help pay for costumes, video production, stage props, set construction, and more.

Will I receive a refund if we end up having to leave campus due to COVID?

In the event that Residential Life terminates housing due to public health concerns, the College will provide refunds on the campus housing based on a prorated schedule.

What if I have more questions?

Please visit our Financial Aid FAQ page about financial aid and billing for the Fall 2020 semester.

Guest and Visitor Policy

Due to health concerns, visitation on campus is strictly prohibited and will be monitored. Residence Hall access will be limited to assigned residents, residence hall staff, custodial workers, and cleaning staff. Parents, friends, family, non-residents, off-campus students, and others are not allowed to enter the residence halls. Residents are not permitted to visit another resident's room (even within the same residence hall). The College will use a phased approach to increase access within and to the residence halls if COVID-19 cases remain low. Bathrooms are only to be used by assigned residents.

Gym/Workout Center

At this time, the workout center is closed until further notice. However, we are reviewing the guidelines from Governor Cuomo and will have information about our workout center in the coming weeks.

Protocols for Isolating COVID-positive Students Living Off-campus

Students with symptoms of, or those who test positive for, COVID-19 who live off campus or commute will be expected to self-isolate. The Livingston County DOH is responsible for follow-up contact tracing and daily health check-ins. Student Health and Counseling Services will also check-in with these students and provide health guidance as needed.

Protect Yourself and Others

Take these preventative measures and follow the CDC guidelines:

  • When in public, wear a face mask that covers your nose and mouth. See How to Wear, Clean and Remove Face Coverings (CDC) and N95 Respirators vs Other Face Coverings
  • Avoid touching your eyes, nose, and mouth
  • Wash your hands frequently for at least 20 seconds
  • Clean and disinfect frequently touched objects
  • Stay at least six feet apart from others
  • Stay home when you’re not feeling well
  • Cover your mouth when you cough or sneeze
  • Avoid people who are ill
  • Get sufficient sleep
  • Stay hydrated

If you do become sick, call the Health Center at 585-245-5736 to talk with a nurse.

Testing, Quarantine, and Isolation

While the Health Center can provide some rapid testing for COVID-19, we have reserved our limited supplies for symptomatic students. Should you experience COVID-19 symptoms, please contact us at 585-245-5736, and we will see you by appointment to determine if testing is advisable. 

If you reside on campus:
Should you test positive for COVID-19, we will ask you to isolate in Jones Hall. Please bring your Community Bag and other items you will need during isolation when you come to the  Health Center for testing.


  • Pack your Community Bag that was provided to you at Move-in. 
  • Bring your Community Bag to your COVID-19 testing appointment at Health Services. If your test is positive, you will not return to your residence hall.
  • Bring everything with you that you may need during isolation or quarantine. 
  • Quarantine and isolation rooms have pillowcases, sheets, blankets, pillows, towels, wipes, hand sanitizers, mini shampoo, conditioner, body soap and body wash, as well as care kits and entertainment packages.
  • Students will receive an email from Residence Life explaining how they can acquire other items they may need while in Jones Hall.
  • Read emails from Residence Life to ensure you are aware of their expectations and the resources that are available to you. 

Roommates or close contacts of students who test positive will be required to quarantine for 14 days either in their suite or, if they live in a corridor-style hall, in Jones Hall. The Livingston County Department of Health will notify any students who are required to quarantine.

Students also have the option to go home for their quarantine. Students going home must travel in a private vehicle, they must not use public transportation.

If you reside off campus:
Should you test positive for COVID-19, you will remain in an off-campus dwelling.

  • Do not go out in public, and do not have visitors. 
  • Remain inside of a home or hotel room for the duration of your isolation. 
  • Each person or family group in a dwelling is required to have separate living quarters and bathrooms. If a separate bathroom is not possible, coordinate with other residents and wipe down all surfaces after use.  
  • You must complete a Daily Health Screening. Go to your health portal at
  • Food delivery must be arranged independently of SUNY Geneseo. Instacart offers grocery delivery from Wegmans.
  • Laundry and garbage do not require special handling but may require coordinating with another person.

If you are not eligible for a test at Lauderdale, there is testing available through:

  • Noyes Health in Dansville offers a drive-thru testing site. A physician order is required, and insurance will be billed.
  • Monroe Community College in Rochester is free and available to all individuals who are New York State residents. The drive-thru testing site is by appointment only.
  • Livingston County Department of Health is available in a limited capacity but will accept individuals who have no insurance and are symptomatic. They will also provide tests to students who are identified as contacts of a person in isolation. 

Once the Department of Health has released a student from quarantine with a formal discharge letter, that student is responsible for forwarding the discharge letter to and calling 585-245-5736 to let the Health and Counseling Office know they have been released.

See Testing Protocols for Symptomatic Students in the drop down below for more information.

External Testing Site Protocol

If you obtain a test from an external testing site and test positive:

1. Alert Student Health and Counseling at 585-245-5736 and send your test results to We will provide the test result to the Livingston County Department of Health (LCDOH) to commence contact tracing. Contact Tracing cannot begin until DOH receives notice of the positive test. 

2. If you are on campus and you choose to isolate here, you will be given directives to transition to Jones Hall. 

3. If you are off campus, please remain in your off-campus residence until given further directives by DOH.

4. Please remember that you will be required to isolate from the date of test results, not the onset of symptoms date.

5. Submit your clearance letter to Student Health and Counseling through your health portal 

For Contacts of People Who Have Tested Positive

If you are a contact (roommate, suitemate) of a positive person:

1. Alert Student Health and Counseling 585-245-5736.

2. If you are on campus, you will be given directives to quarantine for 14 days.

3. If you are off campus, remain in your off-campus residence until given further information on quarantining. 

4. If you are required to mandatory quarantine, submit your clearance letter to Student Health and Counseling through your health portal

Learning that someone we know has tested positive can create anxiety and worry. Anyone who is a contact of a contact—i.e., someone who had no direct contact with the positive individual—is not in need of quarantine. 

Symptoms can develop up to 14 days from exposure, so if you are a contact you will be informed directly by DOH and expected to quarantine for 14 days. Testing too soon will not give an accurate picture if you have contracted the virus. 

It is imperative that anyone who is experiencing symptoms call the Health Office at 585-245-5736 to expedite DOH contact tracing. If you are a roommate or suitemate of a positive individual, DOH will notify us and we will provide you with testing at the optimum time.

Research Travel Policy

All travel that includes students must be approved by the Provost’s Office. All individual and group field research trips must be day trips only that occur within the governor-designated Finger Lakes Region.

Residence Hall Health and Safety

Bathrooms are limited to 50 percent occupancy and are only to be used by residents in that particular section of the residence hall floor (suite and townhouse residents have their own bathrooms and only need to abide by the 50 percent occupancy rule).

Residence Hall access will be limited to assigned residents, residence hall staff, custodial workers, and cleaning staff. Parents, friends, family, non-residents, off-campus students, and others are not allowed to enter the residence halls. Residents are not permitted to visit another resident's room (even within the same residence hall). Given the concerns of limited physical distancing in closed quarters, weather permitting, students are encouraged to make use of outdoor spaces for visiting with friends.

Student Surveillance Testing

Student Health and Counseling is testing a select sample of the Geneseo student population weekly, concentrating on student groups at potentially higher risk of infection and transmission, such as those who live together in residence halls or apartments, athletic teams, Greek organizations, clubs, and other student organizations.

Health and Counseling will notify selected students at least two days in advance. Students who are notified must participate to ensure their continued eligibility to engage in any on-campus activities, including instruction and residential living. All efforts will be made to accommodate student schedules.

Early in the summer, the College ordered a rapid, point of care testing device to enable testing on campus. Health and Counseling is using that system to perform rapid antigen testing via nasal swab for routine surveillance. Students can expect to receive notification of their results within 24 hours via their electronic health record.

The College will continue to conduct point of care testing over the coming days and expects to shift to a collaboration with SUNY Upstate Medical University in a process that uses pooled testing of saliva-based samples.

Student Health and Counseling Services

  • Basic operations focus on good hygiene practices and limiting potential exposure to the coronavirus. Lauderdale is the main center for sick visits (as well as non-sick as needed/necessary). South Village Health Services sees all non-sick visit types on a predetermined schedule.
  • Health Services operates by appointment only. Phone screening and triage are in place for all students who call with concerns, and those with scheduled appointments are screened for COVID-19 symptoms. Symptomatic students follow specific guidelines to avoid interacting with other patients and are treated by a designated clinician.
  • All Health Service appointments follow physical distancing requirements and minimize interactions among patients. Waiting areas are coordinated to ensure appropriate spacing and staggered appointment start times. Masks are available at all entry points and are required at all times; hand sanitizers are located throughout the building. All patient encounters include temperature screening.
  • Counseling Services is exploring the implementation of teletherapy services. Students in immediate emotional crisis are assessed and follow the same entry/triage procedures as Health Services.
  • The College continues to work with external partners on supplemental medical services, including Trillium Health providing PrEP. Reproductive Health Services are available Mondays and Thursdays from 8 a.m. to 4 p.m. in Lauderdale Health Center and in South Village Health Center on Fridays from 8 a.m. to 4 p.m. All students are contacted prior to their appointment to complete pre-screening.
  • The College recognizes that additional mental health and/or educational resources may be required to adequately serve students impacted by stressors related to COVID-19.

Testing Protocols for Symptomatic Students

Students who are symptomatic may get tested on campus. For more information on how to access health services during COVID-19, please see the Health Services web page.

All students who are tested are required to quarantine until results are completed. Test results are shared with the student via phone, the secure messaging feature of Point and Click (our electronic medical record program), or in person in the case of rapid testing.

If the results are negative and the student has no symptoms, they may be released from quarantine. If they continue to have symptoms, they must continue to quarantine until the symptoms resolve.

All students who test positive are moved to isolation (for a period consistent with CDC guidelines, 10 days from the onset of symptoms and at fever-free for a minimum of 24 hours). Students who desire to go home for the allotted period of isolation are transported privately, most appropriately by a family member.

COVID-19 testing results are reported by the contracted outside lab to both the Student Health and Counseling Center and the DOH in the student’s home county as indicated on their Classroom Safety insurance. (Insurance billing requires the address of the carrier of the insurance. We cannot use the student’s local address for this unless the policy is in their name.)

A student’s local DOH is notified of positive results and is responsible for daily communication with the student. That DOH contacts Livingston County DOH for contact tracing and a report is made to the state DOH tracking system. The student’s local DOH also provides a note of clearance when students are no longer contagious and are released from isolation.

In the event that rapid testing is implemented, the Medical Director in Student Health and Counseling or their designee will report positive results to the Livingston County DOH for tracking and contact tracing. If rapid testing is negative but suspected as false by the clinician, a nasal swab PCR test will be performed.

Transition to Online Learning

Should public health conditions worsen, the College has developed a plan to rapidly transition all classes to entirely online. Specific elements include:

  • Deliver all courses online and provide online versions of academic experiences that typically require in-person or hands-on work.
  • Implement college-wide strategies to promote remote engagement and conversations across student experiences.
  • Offer remote-only library services, including curtailment of the circulation of physical materials in the collection and from Information Delivery Service (IDS), providing access to electronic resources only, and providing all research help and library instruction online.
  • Support student academic success in online learning by enhancing cohort-based support programs and offering all tutoring and academic support services online.
  • Conduct regular remote outreach to students who are struggling, who have ceased work in classes, or who need assistance in navigating college policies and procedures remotely through the campus early alert system.

Additional Information and Resources