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Library Service Updates

Updated March 29, 2020

Dear Campus Community,

Milne Library would like to share the following information regarding library services. While the physical library is closed in response to the Coronavirus (COVID-19) pandemic, many library services and resources remain available in the virtual environment.

Library Hours

The Milne Library @ Sturges Hall location will be closed, including the Service Desk, Research Help Center, and CIT HelpDesk.

Course Reserves

The Course Reserves collection is currently unavailable.

Please note that not all course reserve material will be available in electronic format and faculty may have to seek alternative sources.

IDS / Interlibrary Loan - Updated March 24, 2020

In accordance with Governor Cuomo's PAUSE order, we will stop emptying the library's book drop after 5pm on Sunday, 3/22/20. Because we have no way way to accept returned items, please hold on to all Milne and IDS materials until further notice.

At the present time, IDS requests for journal articles will remain active. Physical loans are no longer available, including items currently in transit or on the Hold Shelf.

As a growing number of libraries reduce services or close, the pool of libraries from which we can borrow articles will decrease. We may reach a tipping point where this service becomes unsustainable. Please keep this in mind as you plan assignments.

Due Dates and Returns - updated March 29, 2020
  • We will no longer be emptying the library's book drop. Because we have no way to accept returned items, please hold on to all Milne and IDS materials until further notice.
  • When it is safe to do so, Milne or IDS items can be returned to the book drop on the outdoor patio near the north side of Sturges Hall, or to any library in the SUNY system.
  • We are disabling all new fines and fees for overdue Milne books. As of 3/19/20, all due dates for Milne books or materials are extended until 8/03/20. This date can be modified further should the situation call for it.
  • As of 3/20/2020, all overdue notices have been turned off. Please ignore all due dates on IDS items. If you receive an overdue notice, please inform us via the email address.
  • If you have questions about procedures or policies not addressed above, please contact Daniel Ross (; 585-245-5665).
Research Help Services (i.e., Reference)

Students, faculty, and staff may seek out research assistance from librarians in a variety of online formats during the remote learning period.

When Chat is available, you will see a yellow “Chat with a Librarian” icon on the library homepage and the top of all library pages; when Chat is not available, you will see a blue “Submit a Question” icon.

Image of Library Chat and Submit A Question buttons


Library Research Instruction - Updated March 24, 2020

Librarians are able to support your course’s research or information-based goals and objectives through a variety of online methods. Contact your liaison librarian to discuss options for providing research skills instruction to your students, or for help with making library resources easier to access in your Canvas course.

Writing Learning Center - Updated March 29, 2020

WLC tutors will remain available online to all students. Please check the Writing Learning Center webpage for updates. Shareable URL for the WLC is

Access to Collections

SUNY Geneseo faculty, staff, and students can submit purchase requests for electronic access to library resources using the online requests forms. Please note that not all material will be available in electronic format and requestors may have to seek alternative sources.