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Library Service Updates

Updated May 26,  2020

Dear Campus Community,

Milne Library would like to share the following information regarding library services. While the physical library is closed in response to the Coronavirus (COVID-19) pandemic, many library services and resources remain available in the virtual environment. See our our service list details below for more information. Thank you.

Returns & IDS (InterLibrary Loan) Information - Updated May 26, 2020

For Patrons Still in the Geneseo / Rochester Area

Book Drop

The library's book drop outside Sturges Hall (on the patio near the gazebo) is open again.
  • If you are in possession of any library items (Milne items OR IDS/interlibrary loan items) to return and are still in or around the Geneseo area, you can drop books off at any time.
  • The book drop will be emptied daily around noon. Should the book drop be full, please do not leave books around or on top of the book drop. Please contact Dan Ross (; 585-245-5665) so it can be emptied.
  • Please note that all books returned via the book drop will be quarantined for a minimum of three days before they are processed, so please allow several days for your library accounts to reflect any changes.
  • Please note: the book drop is for library materials only. Items rented from the Geneseo Bookstore should not be returned to our book drop.
    Please view the following page for information on returning rental textbooks: SUNY Geneseo Rental Book Returns

For Patrons Away From Geneseo

Other SUNY Libraries

Select SUNY libraries are now accepting returns on behalf of other campuses.
A list of these libraries can be found here: Which libraries are currently accepting returns from all SUNY users?
  • All items borrowed from the Milne Library (Milne items OR IDS/interlibrary loan items) may be returned to any of the libraries listed under the “Libraries Accepting Returns from All SUNY Users in a Book Drop” header.
  • If you still have the shipping slips or stickers for IDS/interlibrary loan books, please make sure they are returned with the book(s). The above list will be updated as more campuses begin accepting item returns.
  • If a campus local to you is not listed, check back at a later date, or contact that campus’ library for specific details.

Ship Back to Milne

You can also ship items back to Milne.
To return any library item (Milne items OR IDS/interlibrary loan items), please forward them by Mail, UPS or FEDEX to the following:
SUNY Geneseo
1 College Circle
Geneseo, NY 14454
Attn: Milne LIbrary

Additional Information

  • IDS requests for Journal Articles will remain active.
    You will need to use your Single Sign on login information.
  • Physical loans are unavailable, including items currently in transit or on the Hold Shelf.
  • If you have questions about procedures or policies not addressed above, please contact Daniel Ross (; 585-245-5665).
Research & Reference Help Services

Students, faculty, and staff may seek out research assistance from librarians in a variety of online formats during the remote learning period.

When Chat is available, you will see a bright green “Chat with Us” icon with blue owl on the library homepage and the top of all library pages.
When Chat is not available, you will see a dark green “Ask Us a Question” icon with a white owl.

Image of Library Chat and Submit A Question buttons

In addition, there is a Chat/Ask Us a Question form  at the top of this page, as well as on the Help for Students page and Faculty Services page.

Library Hours

The Milne Library @ Sturges Hall location will be closed, including the Service Desk, Research Help Center, and CIT HelpDesk.

Course Reserves

The Course Reserves collection is currently unavailable.

Please note that not all course reserve material will be available in electronic format and faculty may have to seek alternative sources.

Library Research Instruction

Librarians are able to support your course’s research or information-based goals and objectives through a variety of online methods. Contact your liaison librarian to discuss options for providing research skills instruction to your students, or for help with making library resources easier to access in your Canvas course.

Writing Learning Center

WLC tutors will remain available online to all students. Please check the Writing Learning Center webpage for updates. Shareable URL for the WLC is

Access to Collections

SUNY Geneseo faculty, staff, and students can submit purchase requests for electronic access to library resources using the online requests forms. Please note that not all material will be available in electronic format and requestors may have to seek alternative sources.