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August 2020 Parent Newsletter

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A Message from the Dean of Students

To the parents, guardians, and families of our new students, welcome to the SUNY Geneseo community. To our returning families, welcome back!

We understand this fall semester isn’t beginning like you—or any of us—expected. However, we want you to know that we’re doing everything we can to create a safe experience for your student on campus. While we can’t predict how the semester will play out, Geneseo is prepared to support students with a team of dedicated professionals through whatever the year brings us.

This issue of the parent newsletter is largely limited to material you and your student need to know before Move-In Day and the start of classes. If you find that you have additional questions, I encourage you to visit our Restart Geneseo page for information and updates.

Please don’t hesitate to contact us if, during the course of the year, you get a sense that your student is having issues—academic, social, or other—so we can connect with them and help them find the assistance, resources, or services they might need. And you can always feel free to contact me or the Center for Community staff. We're more than happy to assist you.

To all, a happy new academic year!

Lenny Sancilio
Dean of Students and Director of the Center for Community

Move-In Weekend

Visit Fall 2020 Move-In Information for helpful information.

Move-In Days

All incoming and returning students should have been scheduled for a move-in time and day. The number of residents assigned to a time slot has been limited and were filled on a first-come, first-served, basis. If you have not received your move-in day/time or if your scheduled move-in day/time doesn’t work for you (we know schedules are changing), email to make new arrangements.

  • New students (only): 8 a.m.– 4 p.m., Wednesday or Thursday, August 26 or 27
  • Returning students: 8 a.m.– 4 p.m., Friday or Saturday, August 28 or 29

Navigating the Campus

  • Download a move-in campus map.
  • Enter campus only from specific locations indicated on the move-in map as most campus roads are designated as one-way for the day.
  • Look for the color-coded signs and drive to the centralized Check-In location.
  • Follow directions given by the University Police.

Where to Go

Start at the centralized Check-In in Lot S. All people in all vehicles need to go through the health screening at Check-In; do not send a vehicle ahead to the residence hall.

You will receive instructions for getting to the halls at Check-In.

What to Do

  • Wear your face mask during move-in.
  • At Check-In, students will go through a health screening that consists of collecting their attestation, collecting their test results if they haven’t submitted them, ensuring they are not experiencing any COVID-19 symptoms, and ensuring they have a mask. They will receive a wristband once they have completed these steps showing compliance.
  • Students must show a photo ID to verify their identity before receiving their keys and Geneseo ID.
  • Stay on paved roadways to drop off items.
  • Field parking is available near Onondaga Hall only.
  • Drop off belongings and have one person wait with your belongings at the designated residence hall drop-off.
  • Bring a handcart if you have one. Only a few carts and baskets are available for use.
  • Move your vehicle to the designated parking areas after unloading.

New Student Orientation

New students can find useful information on the following webpages:

Questions? Email or call 585-245-5723.

Parent Orientation—Student Success Panel

Wednesday, August 19, 2:30 p.m.

Join our Geneseo community to engage in a campus conversation around this year's orientation.

  • Sarah Frank, Director of Residence Life and Co-Chair of Commission on Diversity and Community
  • Lenny Sancilio, Dean of Students and Director of Center for Community
  • Joe Cope, Associate Provost for Academic Success and Professor of History

Register to join the Zoom meeting

#OneKnight Health and Safety Promise

Returning to campus will look different this fall. SUNY Geneseo’s Restart Plan includes many adjustments to ensure a healthy and safe environment—on campus and in the greater community.

We need every member of our campus community to take the appropriate precautions to keep ourselves and each other safe. Students are encouraged to join faculty and staff in promising to do their part to achieve the healthiest campus community possible, from the Sturges Quad to Main Street and beyond.

Barnes and Noble at Geneseo Campus Store

Ordering Textbooks

Students can place an order by going to the Barnes and Noble online bookstore or by clicking the "my books" tab on their myGeneseo account. Click on "Textbooks" or "Shop Textbooks," enter the course information, and our system will provide the required and recommended books for their courses. Students can select whether they want to rent or buy and the preferred condition (subject to availability).

Price Match

The bookstore also offers price matching with and Students just need to call the bookstore after placing their online order or mention that they wish to price match at checkout, and bookstore staff will verify the price match. Some restrictions do apply. The bookstore is not able to price match anything that includes digital textbooks, access codes, or custom packages. The same condition and format need to be in stock, and the bookstore cannot price match new rentals, as neither competitor offers this option. Finally, they have to have the book must be in stock, and it must be sold by or (not "Fulfilled by" Amazon).

Questions? Contact the bookstore at 585-245-5866.

Geneseo Computer Network

Your student should follow these steps to keep their computer and Geneseo resources secure.

Questions? Contact the CIT HelpDesk at 585-245-5588 or the online service desk.

Residence Hall Internet

Residential students typically rely on Geneseo's secure wireless network (Eduroam). Personal wireless routers and wireless printers are not permitted in the residence halls. USB printers are allowed but not encouraged—CIT provides robust printing services.

Each room has two wired network jacks. If your student is bringing multiple network devices (game systems, streaming TVs, etc.), they should refer to this self-help document because not all consumer devices are compatible with our wireless network.

For questions, contact the CIT HelpDesk at 585-245-5588 or the online service desk.

Geneseo Mobile / myGeneseo Portal

The Geneseo Mobile App provides access to resources including class schedules, registration, billing, meal plan balances, notifications, online directory, events, news, campus map, and more. It can also help your student find other apps recommended for Geneseo students. Search for “Geneseo Mobile” on your device's app store. Also, check out additional mobile resources at Geneseo.

myGeneseo is a gateway to all Geneseo digital resources available to students. It has links to other resources including Geneseo email, Canvas (course resources), class schedules, registration, meal plan balances, and much more with a single sign-on. For questions, contact the CIT HelpDesk at 585-245-5588 or the online service desk.

Residence Hall Cable

Geneseo’s cable TV system is an all-digital TV delivery system. Televisions will need a digital QAM tuner to work. Please check the manufacturer’s website for digital QAM compatibility.

If your student has an older TV, they can buy an external converter box. Campus Auxiliary Services recommends the iView 3500STB II due to its compatibility with the service and online availability. Visit CAS cable for details about our cable TV upgrade.

Questions? Contact CAS at or 585-245-5648.

Things to Do Before Move-In Day

  • Review our Fall 2020 Move-In information.
  • Familiarize yourself with the requirements of your student’s Health Screening and Attestation.
  • Book a room at a local hotel if you live far away.
  • Encourage your student to reach out to their roommate and plan their big item packing list.
  • Review our What to Bring list.
  • Prepare a handy move-in kit (scissors, tape, garbage bags, basic tools, marker, pen, notepad, paper towels, bottled water, snacks, etc.). Leave it behind with your student afterward.
  • Write your student a letter of encouragement and leave it for them to find later.
  • Plan on running to Wegmans and Walmart for forgotten items or food for their room.
  • Purchase a parking permit in advance if your student is bringing a vehicle to campus.
  • Consider your student’s medical needs and make a plan for doctor visits and prescriptions.
  • Find out how to send your student a package. This is their mailing address.
  • Remind your student to submit a photo for their ID card prior to arriving on campus. Details, including a link to upload their photo, can be found in an email from “SUNY Geneseo Online Photo Submission.”

Updates to Bio Info

Please encourage your student to update their personal information in the college’s web-based student information system, Knightweb. The system is a one-stop-shop for students, providing access to registration, courses, final grades, unofficial transcripts, financial aid, student bills, and campus mailbox/combinations.

Students who have moved off-campus should make sure the address listed in Knightweb has been updated. And all students should check to see if the cell phone number listed is correct. Encourage them to also update your information, including your phone number(s) and email address(es), so we can keep you posted with news, important college announcements, and in emergency situations.

Personal Safety

Encourage your student to:

  • Program the direct emergency line for the University Police into their phone: 585-245-5222.
  • Opt-in to the NY-Alert emergency notification system. The system is designed to relay messages related to critical campus information and emergencies.
  • Download the Rave Guardian app to their smartphone. This free mobile app turns a smartphone into a personal safety device that can directly connect a person to University Police (or 911 if off-campus) in an emergency situation. Rave Guardian also gives your student the ability to submit an anonymous tip to University Police.

Rave Guardian for iPhone

Rave Guardian for Android

Health and Wellness Tips

Immunizations: All incoming students are required to submit proof of immunization to our health portal. Your student should contact their primary health care provider to obtain proof of immunization, then log in and complete the required information. Additional directions regarding the record upload process can be found at Immunization Compliance.

Prescription medications: Your student should arrange for an adequate supply of medication to start the school year, and transfer prescriptions to a local pharmacy for refills. This can be accomplished easily through their doctor thanks to electronic prescribing.

Over-the-counter (OTC) medications: A supply of the commonly used OTC medications can be convenient when needed: acetaminophen (Tylenol) or ibuprofen (Motrin) for pain and fever; decongestants such as pseudoephedrine (Sudafed); or antihistamines such as diphenhydramine (Benadryl), loratadine (Claritin), fexofenadine (Allegra), or cetirizine (Zyrtec).

Allergies: If your student has a history of allergy, especially severe or life-threatening reactions, they should always have an epinephrine autoinjector.

Personal protective equipment: In addition to packing the face coverings and thermometers required by Student Health and Counseling, students should bring helmets for bike riding and skateboarding, goggles and appropriate pads for sports, and a good supply of SPF 30+ sunblock.

Health insurance review: Your student should check their health insurance policy to ensure coverage in our region.

Questions? Contact Health Services at or 585-245-5736. Call Counseling Services at 585-245-5716.


If you or your student requires reasonable accommodations for the move-in process, please contact the Office of Accessibility Services via email at, or call 585-245-5112.

If you or your student has questions regarding academic accommodations, aides, and services, please visit the Office of Accessibility Services for more information on requesting accommodations.

Important Reminders and Dates

  • August 27–30: New Student Orientation
  • August 28: A Little Knight-Time Reading Book Discussion
  • August 31: First day of classes; Drop/Add period begins
  • September 4, 11:59 p.m.: Drop/Add period ends
  • September 7: Labor Day—no classes
  • September 30: Rejuvenation Day—no classes

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