Skip to main content

How to Update Supplier Information

State agencies--including SUNY campuses--no longer have the ability to modify information in the SFS Vendor File.  Suppliers are responsible for ensuring the accuracy of the information contained within their Vendor File, and only they have the ability to modify it.

To update Vendor File information, suppliers first need to call the Vendor Management Unit at (855) 233-8363 or (518) 457-7717 to register for access to the NYS Vendor File by way of NYS Vendor Self Service.   NYS Vendor Self Service is an online application suppliers can use to maintain addresses, contact information, and inquire about the status of a purchase order, invoice or payment.  The online application is the preferred method to perform maintenance to a supplier's NYS vendor account information in the Vendor File.

After calling the Vendor Management Unit to register for access to the NYS Vendor File, an email will be sent to the supplier with instructions on how to enroll in the online Vendor Self Service Application.  The email from the Vendor Management Unit will provide the supplier's NYS Vendor ID and instructions on how to enroll in the online Vendor Self Service application and will include the following information needed to enroll: Web address of self-service screen; temporary login User ID; temporary login password; registration code; and New York State Vendor ID.

In order to complete the enrollment process, each supplier will be asked to accept the Terms of Service in order to enroll.  Suppliers also will be prompted to create a user ID and password to replace the temporary password provided.

If the instructions on how to enroll in the online Vendor Self Service application are not received via email, and/or a supplier has any other questions or concerns relating to their Vendor File and/or use of the Vendor Self Service application, they should contact the SFS Help Desk at the phone number or email address noted below.

Phone: (855) 233-8363 or (518) 457-7717

Email: helpdesk@sfs.ny.gov

Once a supplier has received its registration information from the Vendor Management Unit, the next step is to visit the Bureau of State Expenditures Vendor Management Unit (VMU) Site at: http://www.osc.state.ny.us/vendor_management/index.htm.  Once at this site, scroll midway down the page to the heading "Create a NYS Vendor Self Service Account," and follow the instructions.