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Resources

Urgent/Emergency Resources

24/7 Mental Health Assessment: 2-1-1

Emergency Services: 9-1-1

University Police Emergency Line: 585-245-5222

National Suicide Prevention Lifeline:  1-800-273-8255

Crisis Text Line:  Text "start" to 741-741

Health Emergency Resource Page:  go.geneseo.edu/healthemergency

 

SUNY Geneseo Resources

Lauderdale Center for Student Health & Counseling: 585-245-5716, health.geneseo.edu

Dean of Students:  585-245-5706

Title IX Coordinator:  585-245-5023

Pathways Peer Advocacy: 585-237-8860, line open 8pm-8am when classes are in session, www.geneseo.edu/pathways

 

Community Resources

Livingston County Mental Health:  585-243-7250

Council on Alcohol and Substance Abuse of Livingston County:  585-991-5012

RESTORE (sexual assault): 1-800-527-1757

Chances & Changes (dating violence and stalking): 1-888-252-9360

Off-campus counseling options:  go.geneseo.edu/localcounseling

    Tips

     

    DO:

    • Listen sensitively and carefully
    • Put safety first
    • Make time and space available to speak to students
    • Use empathy and active listening skills
    • Set limits on disruptive behavior
    • Follow through and make sure students know the physical location of the identified resource
    • Ask for additional help if needed
    • Document all interactions with distressed students
    • Consult with department chair/supervisor after incidents of concern

    DON'T:

    • Make promises you can't keep
    • Hesitate to call for help if someone is displaying threatening or violent behavior
    • Try to "fix" everything
    • Pass judgment or dismiss the student's needs
    • Wait to refer if you're concerned about a student
    • Be afraid to ask students if they are feeling confused or having thoughts of harming themselves or others