How Do I contact the New York State Empire Plan?
The Empire Plan (001)
Service Area: Available to enrollees and their eligible dependents worldwide.
- Contact Information: 1-877-7-NYSHIP (1-877-769-7447)
- Empire Plan Primary Care Physician Directory
- The Empire Plan Website
- Medical Program: UnitedHealthcare P.O. Box 1600, Kingston, NY 12402-1600 TTY: 1-888-697-9054
- Hospital Program: Empire BlueCross, NYS Service Center, P.O. Box 1407, Church Street Station, New York, NY 10008-1407 TTY: 1-800-241-6894
- Mental Health/Substance Abuse Program: Beacon Health Options, Inc., P.O. Box 1850, Hicksville, NY 11802 TTY: 1-855-643-1476
- Empire Plan Mental Health - Beacon Health Website & Provider Look-up Tool
- Prescription Drug Program: CVS Caremark, Inc., P.O. Box 6590, Lee’s Summit, MO 64064-6590 TTY: 711
How do I contact my HMO?
Blue Choice (066)
Service Area: Livingston, Monroe, Ontario, Seneca, Wayne and Yates counties
- Contact Information: 165 Court St., Rochester, NY 14647, 1-800-499-1475, TTY: 1-800-662-1220
- Blue Choice Website
BlueCross BlueShield of Western New York (067)
Service Area: Serving Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans and Wyoming counties
- Contact Information: P.O. Box 80, Buffalo, NY 14240-0800, 716-887-8840 or 1-877-576-6440, TTY: 711
- Blue Cross Blue Shield Website
Independent Health (059)
Service Area: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans and Wyoming counties
- Contact Information: 511 Farber Lakes Dr., Buffalo, NY 14221, 1-800-501-3439, TTY: 716-631-3108
- Independent Health Website
MVP Health Care (Rochester) (058)
Service Area: Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Steuben, Wayne, Wyoming and Yates counties
- Contact Information: P.O. Box 2207, 625 State St., Schenectady, NY 12301-2207, 1-888-MVP-MBRS (1-888-687-6277), TTY: 1-800-662-1220
- MVP Website