Office of Financial Aid Staff & Contact Info
Financial Aid Staff
Susan Romano, Executive Director of Financial Aid & Enrollment Management, MPA
Susan has had over 28 years of higher education experience. She previously served as director of financial aid at Finger Lakes Community College (FLCC) where she was awarded the SUNY Chancellor’s Award for Professional Service. Helping students achieve their dreams brings happiness to Susan in her role at Geneseo.
Primary Responsibilities: Office Operations, Satisfactory Academic Progress, Customer Service, Compliance
Amy Masters, Associate Director, MM
Amy has been in higher education for over 14 years. She previously worked as the assistant director of financial aid at Genesee Community College. In 2018, Amy received the SUNY Chancellor's Award for Excellence in Professional Service. Amy enjoys working with students and families, particularly first-generation and at-risk students.
Primary Responsibilities: System Operations, loan programs oversight, Satisfactory Academic Progress, and summer aid administration
Christopher Jadlos, Assistant Director, MS.Ed
Chris has been working in higher education for 31 years, with over 15 at Geneseo! His favorite part of working in financial aid is helping students work through the process of applying for and managing their aid.
Primary Responsibilities: Pell Grant, Excelsior & State Scholarship, and TEACH Grant program oversight
Jonathon Heininger, Senior Financial Aid Counselor, MBA
Jon has been working in higher education for over 18 years. As an alumni, Geneseo's campus and the town feel like home. Jon enjoys being part of a staff and with students who are polite, sincere and gracious.... truly Geneseo traits.
Primary Responsibilities: Federal Work Study program oversight, Special Conditions Reviews, Study Abroad liaison, and FAFSA/ISIR reviewer,
Samantha Phillips, Secretary I
Samantha has been working at Geneseo to 5 years and enjoys interacting with students/families.
Primary Responsibilities: Customer Service, SAP Appeal support, Travel coordinator, General Office Administration