Health Crisis and Emergency Resources

If you or someone you know is experiencing a life-threatening medical or psychological emergency, call University Police Department (UPD) on-campus at 585-245-5222 or 9-1-1 off-campus. CALL or TEXT 9-8-8 (Suicide & Crisis Lifeline) for urgent mental health concerns.

Public Access Defibrillation (PAD) locations

Medical Response to Sexual Assault

The SUNY Geneseo Sexual Violence Response Policy defines sexual assault/violence is physical sexual act perpetrated against a person’s will or where a person is incapable of giving consent.

Immediate Medical Response Guidelines:

  1. Be Safe.
    Ensure you are in a safe place. Call University Policy (585-245-5222) or 911 if off-campus. Consider asking a trusted person to be with you.
  2. Save Evidence.
    Preserving as much evidence as possible means trying not to shower or bathe, eat, drink, smoke, or brush your teeth. Items that you were wearing at the time of the assault should not be washed and can be left on your body or if they have already been removed should be placed in a paper bag and brought to the emergency room or given to the police. Saving evidence now gives you the option to decide at a later date whether you would like to pursue charges.
  3. Seek Immediate Medical Treatment.
    A medical exam is strongly advised in all case, particularly to check for injuries that may not be obvious/apparent. You can receive both general medical treatment and a forensic exam by going to the nearest emergency room. An emergency room can provide immediate testing as well as medications to prevent pregnancy and sexually transmitted infections (including HIV) if needed. Many of these medications are more effective the sooner they are started and become much less effective after 72 hours.

Additional Recommended Steps:

  1. Report the Assault.
    This choice is always up to you, and it may be a complicated one. The campus Title IX Office can help talk through the process or answer questions on reporting that you may have. University Police can also assist with this process.
  2. Seek Additional Support.
    Support after an assault is important. You may wish to connect with RESTORE Sexual Assault Services via their Livingston County hotline, 800-527-1757 (24/7), as they can provide an advocate if needed to assist through the legal process. Behavioral health services are also available from Counseling Services via walk in urgent care or scheduled appointments.
  3. Seek Additional Medical Care.
    Many times, there is need for medical follow up after an assault. You can call 585-245-
    5736 or visit My Health to schedule.

Additional on campus and other resources:

Student Health and Counseling After Hours Phone Triage 

After Hours Phone Triage: 

When calling our phone numbers (585-245-5736 or 585-245-5716) outside of business hours, your call will be automatically transferred to a Nurse Advice Line, FONEMED. (Be sure to stay on the line after the message.) This service provides students with triage consultation by registered nurses when our office is closed. The Nurse Advice Line can be utilized for both medical and mental health concerns. After hours, you can also call FONEMED directly at 877-861-5005. You may need to leave a message for the triage nurse to return your call.

Hotlines Available 24/7
  • 988 Suicide & Crisis Life Lifeline (24/7) - call or text 9-8-8
    800-273-8255 (TALK)
  • Crisis Text Line (24/7)
    Text GOT5U (or anything) to 741-741
  • 211 (24/7) - call 2-1-1
    local general support (housing, food, financial, etc.) and referral number
  • The Trevor Project (24/7)
    Text START to 678-678
    trained counselors assist with challenges faced by LGBTQ people
  • SAMHSA’s National Helpline (24/7)
  • 800-662-HELP
    for general mental health and substance use issues
  • Disaster Distress Helpline (24/7)
    provided via SAMHSA; for those experiencing emotional distress related to natural or human-caused disasters
  • RAINN National Sexual Assault Hotline (24/7)
  • Veterans Crisis Line (24/7)
    800-273-8255 (TALK); press 1
    Text 838-255

Visit our Mental Health Quick Resource List for additional options.

Hospitals Available 24/7

Wyoming County Community Health System (~19 miles)
400 N. Main Street, Warsaw, NY 14569

Nicholas H. Noyes Memorial Hospital (~22 miles)
111 Clara Barton St., Dansville, NY 14437
(585) 335-6001

UR Medicine Strong Memorial Hospital (~30 miles)
601 Elwood Ave, Rochester, NY 14642-0002
(585) 275-2100

Highland Hospital (~30 miles)
1000 South Ave, Rochester, NY 14620
(585) 473-2200

Urgent Care Available Until 9:00 pm

Noyes Health Services
50 E South Street, Geneseo NY 
Open daily 9 am - 9 pm (last patient at 8:30 pm) 

RRH Geneseo Urgent Care
4302 Gateway Drive, Geneseo NY
Monday-Friday 9 am - 9 pm, Saturday-Sunday 9 am - 8 pm

Student Basic Need Resources

If you are facing food insecurity, displacement, an emergency, crisis, or health-related or medical expense, you are not alone. The Depart of Student Life offers a list of Resources for Student Basic Needs and can provide additional assistance.

Red Folder Initiative

For the Red Folder Initiative, all faculty and staff are provided with a Red Folder. This folder serves as a quick reference guide, providing resources for working with students who may be struggling emotionally. Updated Red Folders are scheduled to be distributed Spring 2024.