Urgent, Hospital, Crisis and Emergency Resources

If you or someone you know is experiencing a life-threatening medical or psychological emergency, call: UPD on-campus at 585-245-5222 or 9-1-1. 9-8-8 (Suicide & Crisis Lifeline) is also available for all urgent mental health concerns.

Public Access Defibrillation (PAD) locations

Student Health and Counseling After Hours Phone Triage 

After Hours Phone Triage: 

When calling our phone numbers (585-245-5736 or 585-245-5716) outside of business hours, at the end of the voice recording, stay on the line to be transferred to a Nurse Advice Line, FONEMED. This service provides students with triage consultation by registered nurses when our office is closed. The Nurse Advice Line can be utilized for both medical and mental health concerns.  

You can  also call FONEMED directly at 877-861-5005; please be aware that you will speak with one of their nonmedical phone representatives who will create a phone message for one of their nurses. The triage nurse will call you back regarding your phone message when they are available to do so. 

Hotlines Available 24/7
  • 988 Suicide & Crisis Life Lifeline (24/7) - call 9-8-8
    800-273-8255 (TALK)
  • Crisis Text Line (24/7)
    Text GOT5U (or anything) to 741-741
  • 211 (24/7) - call 2-1-1
    local general support (housing, food, financial, etc.) and referral number
  • The Trevor Project (24/7)
    Text START to 678-678
    trained counselors assist with challenges faced by LGBTQ people
  • SAMHSA’s National Helpline (24/7)
  • 800-662-HELP
    for general mental health and substance use issues
  • Disaster Distress Helpline (24/7)
    provided via SAMHSA; for those experiencing emotional distress related to natural or human-caused disasters
  • RAINN National Sexual Assault Hotline (24/7)
  • Veterans Crisis Line (24/7)
    800-273-8255; press 1
    Text 838-255

Visit our Mental Health Quick Resource List for additional options.

Hospitals Available 24/7

Wyoming County Community Health System (~19 miles)
400 N. Main Street, Warsaw, NY 14569

Nicholas H. Noyes Memorial Hospital (~22 miles)
111 Clara Barton St., Dansville, NY 14437
(585) 335-6001

UR Medicine Strong Memorial Hospital (~30 miles)
601 Elwood Ave, Rochester, NY 14642-0002
(585) 275-2100

Highland Hospital (~30 miles)
1000 South Ave, Rochester, NY 14620
(585) 473-2200

Urgent Care Available Until 9:00 pm

Noyes Health Services
50 E South Street, Geneseo NY 
Open daily 9 am - 9 pm (last patient at 8:30 pm) 

RRH Geneseo Urgent Care
4302 Gateway Drive, Geneseo NY
Monday-Friday 9 am - 9 pm, Saturday-Sunday 9 am - 8 pm

Sexual Assault/Rape Resources

Visit Sexual Assault - Focus on Education (S.A.F.E.) for a comprehensive listing of resources, including the following:

  • Title IX Coordinator for Students, 585-245-5023
  • SUNY Sexual Assault & Violence Response (SAVR)
  • Consider seeking medical attention for prophylactic treatment for both pregnancy and sexually transmitted infections (STIs) as well as to have evidence collected via a rape kit.
    • The rape kit, which can be obtained at the SAFE Center at Strong Memorial Hospital Emergency Department, can be collected up to 96 hours after the incident. 
    • You may call RESTORE Sexual Assault Services and request that a rape crisis advocate be present. The Livingston County hotline is available 24 hours a day, 7 days a week at 1-800-527-1757.
    • Consider seeking preventative care. Emergency Contraceptive Pills (ECP) can also be obtained from Health Services by calling 585-245-5736 or by going to myhealth.geneseo.edu; this service is provided free of charge. (Note that ECP can reduce the risk of pregnancy up to 120 hours after unprotected vaginal intercourse. However, the pills work best when taken within 72 hours; during this time, they can reduce the risk of pregnancy from 75-89%.)
    • Consider speaking with a counselor. You can request an appointment from Counseling Services by going to myhealth.geneseo.edu or by calling 585-245-5716 for a same-day appointment.