Urgent, Hospital, Crisis and Emergency Resources

If you are experiencing a life-threatening emergency, call: on-campus (585) 245-5222, off-campus 911; you may use 988 (Suicide & Crisis Lifeline) for mental health concerns, including suicide and alcohol and other drug issues.

Public Access Defibrillation (PAD) locations

Health and Counseling Non-Urgent Phone Triage 

After-hours Non-Urgent Phone Triage: When calling after hours, 585-245-5736 or 585-245-5716, at the end of the voice recording you will have the opportunity to stay on the line to be transferred to a nurse advice line.  We have contracted with FONEMED to offer our students, at no charge, medical triage via staffed registered nurses when our office is closed. This service is available for both medical and mental health concerns.  

You can call FONEMED directly at 877-861-5005, but please be aware that you will speak with one of their nonmedical phone representatives who will create a phone message for one of their nurses. The triage nurse will call you back regarding your phone message when they are available to do so. 

Urgent Phone Triage 

SUNY Crisis Text Line: Text "GOT5U" to 741-741 Website: www.crisistextline.org

988 Suicide & Crisis Lifeline 24-hour crisis hotline for suicide and other mental health 988 or 1-800-273-8255

For more information about suicide, Ulifeline is a comprehensive behavioral support website that was designed specifically for young adults and which focuses on suicide prevention. You may also find it useful to review this suicide risk questionnaire, ACT now to stop a suicide.

Transgender Lifeline is designed for members of the transgender community in crisis and is staffed by transgender people.  Open 11 a.m. to 5 a.m. EST daily. 877-565-8860 

211 2-1-1 /LIFE LINE is a 24/7 general Information & Referral (I&R) service serving Monroe, Wayne, Ontario, Livingston, Cayuga, and Seneca Counties. This line offers assistance and referrals for emergency food, shelter, clothing, crisis counseling, substance abuse issues, employment, financial and legal issues, physical and mental health needs, and more. If you need help, just ask! Dial 2-1-1 or 1-877-FLNY2-1-1 (1-877-356-9211), accessible 24 hours a day, seven days a week, including holidays, with Spanish-speaking telehealth counselors and telephone translation services available. https://211lifeline.org/

Disaster Distress Helpline 24-hour crisis counseling and support call or text 800-985-5990 

Hospitals - 24 Hours

Wyoming County Community Health System(~19 miles)
400 N. Main Street, Warsaw, NY 14569
585-786-8940

Nicholas H. Noyes Memorial Hospital(~22 miles)
111 Clara Barton St., Dansville, NY 14437
(585) 335-6001

UR Medicine Strong Memorial Hospital(~30 miles)
601 Elwood Ave, Rochester, NY 14642-0002
(585) 275-2100

Highland Hospital(~30 miles)
1000 South Ave, Rochester, NY 14620
(585) 473-2200

Urgent Care - Close at 9:00pm

Noyes Health Services
50 E South Street, Geneseo NY 
Open daily 9 am - 9 pm (last patient at 8:30 pm) 

RRH Geneseo Urgent Care
4302 Gateway Drive, Geneseo NY
Monday-Friday 9 am - 9 pm, Saturday-Sunday 9 am - 8 pm

Sexual Assault/Rape Resources

Visit Sexual Assault - Focus on Education (S.A.F.E.) for a comprehensive listing of resources, including the following:

  • Title IX Coordinator for Students, 585-245-5023
  • SUNY Sexual Assault & Violence Response (SAVR)
  • Consider seeking medical attention for prophylactic treatment for both pregnancy and sexually transmitted infections (STIs) as well as to have evidence collected via a rape kit.
    • The rape kit, which can be obtained at the SAFE Center at Strong Memorial Hospital Emergency Department, can be collected up to 96 hours after the incident. 
    • You may call RESTORE Sexual Assault Services and request that a rape crisis advocate be present. The Livingston County hotline is available 24 hours a day, 7 days a week at 1-800-527-1757.
    • Consider seeking preventative care.  Emergency Contraceptive Pills (ECP) can also be obtained from Health Services by calling 585-245-5736 or by going to myhealth.geneseo.edu; this service is provided free of charge. (Note that ECP can reduce the risk of pregnancy up to 120 hours after unprotected vaginal intercourse. However, the pills work best when taken within 72 hours; during this time, they can reduce the risk of pregnancy from 75-89%.)
    • Consider speaking with a counselor.   You can request an appointment from Counseling Services by going to myhealth.geneseo.edu or by calling 585-245-5716 for a same-day appointment.