Skip to main content

Employee Assistance Program (EAP)

Employee Assistant Program logo
phone_in_talkSUNY Geneseo EAP Hotline 585-245-5740
This confidential phone line is monitored regularly. 
Leave a message and our coordinator(s) will get back to you as soon as possible.

On campus?  Call x5740 directly.

NYS EAP Hotline



24/7 TEXT

textsmsText: GOT5 to 741-741
for emotional support

favorite EAP helps refer employees, partners, and their family members to services for a variety of work/life issues:

  • Health benefits information assistance 
  • Union resource assistance 
  • Child care & Elder care services
  • Assistance finding services available online due to COVID-19 (such as telemedicine)
  • Counseling & Mental Health
  • Addiction & Substance Abuse
  • Grief, Bereavement & Loss
  • Legal, Financial & Taxes
  • Housing, Transportation, & Parking 
  • Workplace issues
  • Community and Consumer Services (examples have included food pantries, animal rescues,  electronics recycling, "I just moved here and am looking for a mechanic")
  • "I am really stressed out. I just need to speak to someone."
  • Self-Help & Useful Links

COVID-19 Support, Emotional, and Wellness Information

  • HeadSpace
    New Yorkers across the state can access a specially curated collection of science-backed, evidence-based guided meditations, along with at-home mindful workouts, sleep and kids' content to help address rising stress and anxiety. The collection will also feature Headspace co-founder and former Buddhist monk Andy Puddicombe, who will share special video messages with the people of New York to help offer guidance, support and solidarity.
  • COVID-19 Emotional Support Line: 1-844-863-9314
    The OMH Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.
  • Printable Guide for Managing Stress During A Crisis  
  • Mental Health Resources During an Emergency
    People often experience anxiety, fear, and helplessness during an emergency. Know the signs and get help.
  • Tips for Mental Wellness
    How to cope with stress and anxiety
    (Español | বাংলা | 中文 | Р УС С К И Й | Kreyòl Ayisyen | 한국어를)

Additional Resources

Geneseo's EAP Coordinator(s)

We currently need EAP coordinators!

EAP coordinators answer messages left on our SUNY Geneseo EAP hotline and return calls within 24 hours, except for weekends and holidays. The EAP coordinator assesses employee challenges and connects the employee with helpful resources in our community. EAP coordinators do not provide counseling but rather provide support for employees in crisis by providing a bridge to professional help and guidance by professionals in our community.

If you are interested in taking on this volunteer role, please contact EAP co-chairs, Laura Evans at and/or Noreen Mazurowski at

What is EAP?

The NYS Employee Assistance Program is a peer assistance program jointly sponsored by labor and management. NYS EAP provides confidential information, assessment, and referral services to NYS employees, their family members, and retirees. It also provides orientations and training for all employees, managers, supervisors, and union representatives on benefits and use of EAP.

What Does the EAP Coordinator Do? 

Your Coordinator will assist you in determining the nature of your problem and linking you with an appropriate referral.

Coordinator Job Posting