Employee Assistance Program (EAP)

Employee Assistant Program logo

SUNY Geneseo EAP Hotline 

585-245-5740

Leave a message and our coordinators will get back to you within 24 hours (weekends and holidays may be longer).

On campus? Call x5740 directly.

NYS EAP Hotline

1-800-822-0244

Call the NYS EAP Hotline if you need immediate assistance.

EAP helps refer employees, partners, and their family members to services for a variety of work/life issues:

  • Counseling and mental health
  • Addiction and substance abuse
  • Grief, bereavement, and loss
  • Legal, financial, and taxes
  • Health benefits information assistance 
  • Housing and transportation
  • Child care and elder care services
  • Workplace issues and Union resources 
  • Community and consumer services

What is EAP?

The NYS Employee Assistance Program is a peer assistance program jointly sponsored by labor and management. NYS EAP provides confidential information, assessment, and referral services to NYS employees, their family members, and retirees. It also provides orientations and training for all employees, managers, supervisors, and union representatives on benefits and use of EAP.

What Does the EAP Coordinator Do? 

EAP Coordinators are SUNY Geneseo employees who have volunteered to support their colleagues. If you call the SUNY Geneseo EAP hotline and leave a message, one of the two Coordinators will respond to your call within 24 hours (with the exception of weekends and holidays). It's important to leave a voice message as the EAP hotline is not actively monitored.

Coordinators will listen and ask questions, and ultimately refer the employee to services for the employee to get assistance.

Please note that if you need to speak with someone immediately, please call the NYS EAP Hotline at 1-800-822-0244.

SUNY Geneseo EAP Coordinators

SUNY Geneseo EAP Coordinators are here to help! 

Alana Nuth and Lee M. Pierce are currently serving as EAP Coordinators at SUNY Geneseo.

Confidentiality Statement

NYS EAP coordinators must keep all information confidential unless they have written permission from the client to disclose the information. There are three exceptions to the confidentiality requirement:

  • The information is required to be disclosed by law, Executive Order, or agency work rule
  • There is reasonable belief a client's conduct places the client, or another person, in imminent threat of bodily harm. Imminent threat is present if there is reasonable belief the threat is an immediate threat of physical harm
  • There is reasonable belief to suspect that child abuse has been or will be committed. This includes physical, emotional, and psychological abuse, and neglect

Additional Resources