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Health and Counseling

Student Health and Counseling

    Welcome students!  Much is new and different this semester; please take a few moments to review the important information contained on these pages.  Use the page menu to navigate to our specific practice areas, which include Health Services, Counseling Services, Alcohol, and Other Drug (AOD) Program, Health Promotion, and Sexual Health.

    COVID-19 Student Updates & Resources and Coping with Covid page

    Pooled Surveillance Testing Program

    Please go to Geneseo's COVID-19 Information for Students page and scroll down to "Testing Requirements & Procedures."

    If You Have Symptoms of COVID-19

    Students, if you are experiencing symptoms related to COVID-19, please contact the health center at 245-5736.  A nurse will assist you and provide you with information on the next steps.

    Resources for Students who are not having symptoms but need a COVID test:

    If you are in quarantine or isolation, try these AT HOME Isolation Tips tips.

    Daily COVID Screening Check-In FAQ's

    Who receives the Pre-Arrival Daily COVID Health Screening? Anyone who lives on campus takes at least one class on campus, uses campus services (e.g., library, gym, dining), works on campus, or has a local address in Geneseo. 

    Do I have to complete the Daily COVID Health Screening after classes start? Yes, completing the daily Screening is mandatory. Failure to do so could result in disciplinary action. 

    What if I answer yes to 1 or more of the questions on the Daily Health Screening? If you answer yes to questions 1 and/or 2 your status will change to Isolation and you will receive an email from one of our medical staff regarding your symptoms. You will now receive a daily Isolation survey until the status is cleared. 

    If you answer yes to questions 3 and/or 4 your status will change to Quarantine and you will receive an email from one of our medical staff. You will now receive a daily quarantine survey until the status is cleared. 

    What if I answer yes to a question by accident? You can message the Technical Support rep within the health portal or email her at

    Mental Health Information

    Mental health services are currently being provided via teletherapy.  First time appointments for academic year 2020-21 can be requested on the student health portal at  Read more about scheduling and accessing appointments on our Accessing Teletherapy Appointments page.

    Review our Coping with College page for both general mental health and pandemic-specific resources.  The page includes online mental health options, mind-body coping resources, wellness activities, and resources specific to BIPOC and LGBTQ populations.

    Visit our Counseling Services pages for additional information, or call our office at 585-245-5716 if you have questions.  You may also take one of our free, anonymous online mental health screenings by visiting How are you feeling today?  For additional assistance, text "GOT5" to 741-741 for Crisis Text Line (or call 1-800-273-TALK), or use the NY State Office of Mental Health COVID-19 Emotional Support Helpline 1-844-863-9314 (8 am-10 pm, 7 days/week).

    New York State is currently offering free training in Question, Persuade, Refer (QPR), which teaches how to recognize signs of emotional distress or signs that someone is struggling with thoughts of suicide. Members of the Geneseo community can register for QPR by entering SUNY as the organizational code.

    Text Alert Reminders for Appointments

    You will need to "opt-in" to text alert reminders. You must know your phone carrier.  For specific instructions, go to our Using the My Health Portal page.

    Using the Student Health Portal

    As a SUNY Geneseo student, you automatically have access to a student health portal,  This portal provides a gateway to many features and services, such as scheduling appointments and secure messaging staff members.  For more information, review our Using the My Health Portal page.

    Virtual Tours of Our Health Centers

    Lauderdale Health Center

    South Village Health Center

    Prescription Delivery from Wegmans

    Wegmans in Geneseo delivers prescriptions to the main Lauderdale Health Center building Monday-Friday during our business hours.  New prescriptions must be received by 2 pm in order to be delivered that same day.  To initiate this service, you must first complete this paperwork and turn it in to Wegmans or to Lauderdale.  Note that these forms will authorize Wegmans to keep your credit card on file.

    Other things to know:

    • You must opt-out of automatic refills; instead, inform Wegmans to deliver to Lauderdale when you call for a refill.
    • Before picking your prescription up from Lauderdale, you must first call to request this, as walk-ins are not permitted at this time.
    Sexual Health Needs

    Sexual/reproductive health services are offered through the Reproductive Health Center, a service provided through Livingston County Health.

    PrEP at Geneseo

    PrEP at Geneseo is a service offered by Trillium Health.  PrEP (Pre-Exposure Prophylaxis) is a once-a-day single blue pill that prevents HIV infection.  Prep will be offering remote (telehealth) services for the Fall 2020 semester.

    Need a reminder of why wearing a mask is important?  Check out this video:

    Certified Medical HomeAAAHC

    The Department of Student Health and Counseling at SUNY Geneseo has received Accreditation as a MEDICAL HOME. A MEDICAL HOME is student-centered, comprehensive, team-based, accessible, and quality-focused. Allow us to be part of your health care team. We need your detailed health history, recent physical exam, and immunization records in order to coordinate with your health care providers to offer you the best medical care.

    Student Health and Counseling, your "Medical Home Away From Home"



      8:00 am - 5:00 pm

      CLOSED 12-1 pm daily
      CLOSED 9-10 Fridays

      Urgent Care:
      Noyes Health Services
      Open daily 9 am - 9 pm
      (last patient at 8:30 pm)

      Phone Numbers


      Schedule an Appointment

      $25.00 fee for missed/late appointments -
      CANCEL at least 2 hours ahead of time by phone or via

      Additional Contact Information
      Anonymous Feedback Form

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