Dining Policy

• It is the policy of the State University at Geneseo to require all campus residents to purchase a meal plan each semester.
• Nonrefundable: Meal plans are nonrefundable. In the case of a withdrawal, or in accordance with NYS policy, a partial refund may be applicable. If applicable, a refund will include the remaining retail dollars balance and prorated unlimited dining plan less a $100 service charge until the midpoint of the semester. There will be no refunds offered after the midpoint of the semester.
• Rollover: Retail dollars can only roll from the fall to spring semester if you have a meal plan again in the spring semester. Meal plans do not roll over from year to year. Any money left on the plan at the end of the school year is forfeited.
• Tax Laws: Our meal plans are bound by specific tax laws because they are tax-exempt. In order for the meal plan to remain tax exempt, the following conditions must be met: the meal plan is non-transferable and is for the individual use of the student to whom it is issued. Food items purchased are for the immediate consumption of the student to whom the plan was issued.
• Meal Periods: A meal period is equivalent to one hour, otherwise an additional swipe/payment is required.
• Guest Passes: Meal plan guests will require a guest pass swipe from the ID-card holder and also require a receipt for re-entry.
• Mary Jemison & Mary’s Food Service Re-entry: All customers re-entering the food service area during the one-hour meal period must present a valid receipt and ID card to the cashier. You do not need to wait in line. Customers without a receipt need to re-enter the line to swipe/pay.
• Take-Out Container policy: One take-out container* per customer is provided exclusively for guests who intend to dine outside of the facility. These containers are not to be used for dine-in meals or for taking additional food beyond an immediate meal.
  
  Each meal plan holder is permitted one (1) take-out container per transaction. Sharing, transferring, or obtaining multiple containers during a single transaction is not allowed.
  
  Failure to follow this policy may result in loss of take-out privileges.
  
  *One take-out container = 1 food, 1 cup, 1 soup container.
• Lost ID Cards: If you lose your ID card, deactivate it immediately by visiting Manage My ID Card.
  Lost, stolen, or damaged cards can be replaced for a fee at our Business Office in Blake-A 108.