Outside of our COVID-19 response, we offer a number of online courses during the special sessions (summer sessions and winter intersession) and a limited number during fall and spring. These courses are taught in an asynchronous and exclusively online format making them an easy option for students who are unable to be on campus.
To see what classes are being offered, online, please visit KnightWeb.geneseo.edu, click on "Course Schedule (List Format)" and then select the term. To determine what will be offered online, use the "Instructional Method" drop down menu.
Open SUNY definitions of instructional modes
- Email: canvas@geneseo,edu for help with our learning management system, Canvas.
- Call the Help Desk (585-245-5588) for technical help
- https://canvas.geneseo.edu/ and please note the chat function for help and questions
- http://cit.geneseo.edu for self help guides or to put in a ticket for help from CIT staff
- Geneseo's KOALA support for online learners
Online Courses at Geneseo offer Regular and Substantive Interaction
Distance education at Geneseo must meet a standard for “regular and substantive interaction” in order to be eligible for Title IV financial aid for our students. All courses taught asynchronously or synchronously online should meet the following local guidelines for regular and substantive interaction, which comply with SUNY, MSCHE (Middle States Commission on Higher Education), and federal government guidelines. This document provides brief guidance on the meaning of the standard. It enables Geneseo to have a shared understanding of the standard in anticipation of a more fully developed set of policies to be approved, in the future, through shared governance. The characteristics of “regular” and “substantive” interaction detailed below are not exhaustive. Their purpose is to clarify how the terms in question are used by SUNY and Middle States and should be understood on our campus. They contain words and phrases — “reasonable,” “as appropriate” — that may be interpreted with some degree of flexibility.
What is “regular” interaction?
Briefly, interaction is regular when
● Faculty explain clearly to their students, on the syllabus and elsewhere as appropriate, how and how often they will communicate important information about activities in the course such as assignments and assessments.
● Faculty communications are systematic and predictable, and students are able to find them easily.
● Students understand where and how to seek out their instructor for information and assistance, for example in online office hours or through scheduled appointments.
What is “substantive” interaction?
Briefly, interaction is substantive when
● Faculty themselves provide instruction, whether in synchronous meetings or by delivering original content asynchronously.
● Faculty grade or provide meaningful feedback on student work following a reasonable timetable and clear procedures communicated at the outset of the semester and periodically thereafter as appropriate. (See “What is ‘regular’ interaction?” above.)
● Faculty respond to student questions or concerns about course procedures, expectations, or content following a reasonable timetable and clear procedures communicated at the outset of the semester and periodically thereafter as appropriate. (See “What is ‘regular’ interaction?” above.)
-- Endorsed by the Senate Executive Committee, January 2021
SUNY OSQR definitions of regular and substantive interaction, as of July 2021
Geneseo Center for Digital Learning
Resources for online learning, and list of faculty who have completed the Online Teaching Institute
Online Course Complaint Resolution
Students should first attempt to resolve complaints through Geneseo's internal campus processes and procedures in person or online: first address the problem directly with the faculty member, then if unsatisfied with the chair of the department. There are three processes if a problem needs to be elevated further, one for grade appeals, one for accessibility related problems, and one for discrimination and bias complaints. If the complaint is not resolved to the student’s satisfaction, it is the right of a New York State resident to file a complaint with the New York State Education Department's Office of College and University Evaluation. Students may also contact the College’s accrediting agency, the Middle States Commission on Higher Education. Out of state students may find their state-specific contacts the State Higher Education Executive Officers.