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Counseling Services

For immediate help, call University Police at 585-245-5222, or call 911 or 211. For other 24/7 assistance, text "START" to 741-741 for Crisis Text Line or call 1-800-273-TALK (8255)Also visit our Counseling Services Quick Resource List for 24/7 hotlines, campus resources, and referral information.

For pandemic-specific and other resources, visit our Coping with COVID-19 page.

Fall 2020/2020-21 Intersession

All mental health services are being provided via teletherapy.  Students can request a counseling appointment on the student health portal at  If you have already had an appointment for the current 2020-21 academic year and need to reconnect/reschedule, CALL our main office at 585-245-5716.)  For more assistance, review this information on Accessing Teletherapy Appointments.

Use the online form above if you are either new to our office OR if you have been seen in our office in a prior year and are returning for the 2020-21 academic year.  Additional details can be found on our Our Services page.  

PLEASE NOTE: Requests for new appointments will not be reviewed/scheduled from Monday, December 21, 2020 through Monday, January 18, 2021. If you require assistance during this time, call our main office directly at 585-245-5716. All Student Health & Counseling departmental offices are closed for the holidays 12/24/20 through 1/1/21.

When to Seek Counseling

Who goes to counseling?

During the 2018-19 academic year, 16% of Geneseo students were seen in Counseling Services. According to the Center for Collegiate Mental Health (CCMH) 2018 Annual Report:
54.4% of college students reported that they had "attended counseling for mental health concerns."

Who can benefit from counseling?

Who can benefit from seeking counseling? Just about anyone--no problem is too big OR too small! Talking to a professional can be helpful whenever someone is wanting assistance in coping with life's challenges. Listed below are some common personal concerns which bring Geneseo students to Counseling Services:

  • Personal Issues: stress, anxiety, sleep difficulties, depression, hopelessness, anger, loneliness, low self-esteem
  • Trauma and Loss Issues: sexual assault, rape, harassment, grief/loss, accident victims, other crises
  • Relationship Issues: romantic relationship difficulties, sexual concerns, roommate problems, family conflicts
  • Developmental Issues: adjustment to college, life transitions, sexual orientation, cultural identity, and/or general identity
  • Academic Concerns: performance anxiety, perfectionism, underachievement, procrastination, choice of major or career
  • Other Issues: alcohol/other drug (see also AOD section), weight/body image, healthy lifestyle choices, thoughts of hurting self or others

Counseling Services provides confidential behavioral health services to currently enrolled SUNY Geneseo students. As specialists in working with college students, the professionals at Counseling Services can help to address a wide variety of mental health and personal concerns. Counseling Services strives to make our services accessible and equitable to all students.  All currently enrolled students have access to triage, crisis, and consultation services.

We will do our best to ensure that your needs are met, whether through our short-term treatment services, self-help options, referrals to off-campus providers, or other resources. We also offer a satellite counseling office on the south side of campus, South Village Counseling Services, located in Onondaga 203 South.

For questions, call our office at 585-245-5716.  To request a counseling appointment, visit the student health portal at

For more info about what Counseling Services offers for students and the campus community, visit the "Our Services" page.

Our services

For resources on identifying a student in distress, referring to Counseling Services, and finding ways to help when concerned, visit the "Resources" page.


Being a college student isn't easy.  Be ready to talk to friends when things get tough. Need ideas for how to help a friend?  Try these Conversation Starters from Seize the Awkward and also learn more about Geneseo's Kognito At-Risk Program, an initiative of the Mental Health Advisory Committee

Want further training?  New York State is currently offering free training in Question, Persuade, Refer (QPR), which teaches how to recognize signs of emotional distress or signs that someone is struggling with thoughts of suicide. Members of the Geneseo community can register for QPR by entering SUNY as the organizational code.

Snap shot from Kognito at risk program on "Help a Friend who is Struggling" with different graphic faces/names pictured