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Counseling Services

For thoughts of suicide and other emergency needs, call University Police at 585-245-5222, or call 911 or 211. For other immediate assistance, text "START" to 741-741 for Crisis Text Line or call 1-800-273-TALK (8255).  Additional resources can be found at go.geneseo.edu/healthemergency.

NY State Office of Mental Health
Emotional Support Line (specifically for coronavirus):
1-844-863-9314


Coping with Coronavirus

updated 3/31/20 at 3 p.m.

In accordance with the College’s protocols and New York State requirements, all Counseling Services staff are now working remotely. There are no in-person appointments available at this time.  Although the situation remains fluid, our ongoing plan has been to respond to whatever changes occur.

Student Health & Counseling hours for the remainder of the semester are 8 am - 4 pm (closed 12-12:45 pm), Monday-Friday. Counselors are available for consultation during these hours via the procedures outlined below. Both secure message contacts and phone consultations are intended for check-in/problem-solving only.  

  1. If you are already connected with a counselor, you can secure message your counselor (for non-urgent matters) at myhealth.geneseo.edu. We will continue to check these messages on a regular basis, however there may be a delay in response.  You may also call 585-245-6465 to request a return call from your counselor. (Note that you may have to leave a voicemail message to request a return call.)
  2. If you are not already connected with a counselor, you can still call 585-245-6465 and ask to speak with someone; one of our triage counselors will return your call.  (Note that you may have to leave a voicemail message to request a return call.)
  3. If you had a previously scheduled appointment with Dr. Connors, our consulting psychiatrist, you may connect with Dr. Connors during your same scheduled appointment time.  Please check your secure messages at myhealth.geneseo.edu for further instructions.

Additional information regarding phone consultations:

  • Phone consultations are calls lasting approximately 15-20 minutes or less.
  • These calls are check-ins and are not intended to provide therapy or other ongoing services.
  • These calls are meant to offer mental health first aid, brief problem-solving, and assistance with identifying services available in a student’s home community.

More from Counseling Services:

  1. Would you be interested in a virtual version of RIO, our 3-week group focused on building skills to manage painful emotions?  Dr. Beth Cholette is planning on filming each RIO session and granting access to those who request to watch the series on their own.  Message Dr. Cholette at myhealth.geneseo.edu to express your interest.
  2. Are you looking for short yoga/meditation practices online?  Our own psychologist/yoga teacher Dr. Beth Cholette is offering a variety of free practices on her YouTube channel, YogiBethC.
  3. Do you need assistance with finding a therapist back home (or elsewhere)? Go to our Off-Campus Referral Resources and scroll down to "Finding a Therapist Outside of Geneseo."

It is normal to experience a range of emotional reactions to this evolving public health situation.  This may include worries about loved ones, direct or indirect experiences of stigma or racial discrimination, practical considerations related to educational barriers, and other personal concerns.  We have compiled a list of resources below.  We are in this together and will make it through together.

Helpful articles and general advice on coping:

Care packages, including mindful practices such as yoga and meditation:

Other pages of our web site that might be of benefit:

If you are in the Rochester NY area and are looking for services ranging from health care to food to child care, view this live document containing Rochester, NY COVID-19 Community Care.

For the most updated information on the COVID-19 situation at SUNY Geneseo, view the College's Updates and Resources page.


Counseling Services provides confidential behavioral health services to currently enrolled SUNY Geneseo students. As specialists in working with college students, the professionals at Counseling Services can help to address a wide variety of mental health and personal concerns. Counseling Services strives to make our services accessible and equitable to all students.  All currently enrolled students have access to triage, crisis, and consultation services.

We will do our best to ensure that your needs are met, whether through our short-term treatment services, self-help options, referrals to off-campus providers, or other resources.  We also offer a satellite counseling office on the south side of campus, South Village Counseling Services, located in Onondaga 203 South, as well as an informal consultation program located throughout campus, Let's Talk.

For questions, or to schedule an appointment, please call our office at 585-245-5716.

Why Go to Counseling?

For the the 2018-19 academic year, 16% of Geneseo students were seen in Counseling Services.  According to the Center for Collegiate Mental Health (CCMH) 2018 Annual Report, 54.4% of college students reported that they had "attended counseling for mental health concerns."

Who can benefit from seeking counseling? Just about anyone--no problem is too big OR too small! Talking to a professional can be helpful whenever someone is wanting assistance in coping with life's challenges. Listed below are some common personal concerns which bring Geneseo students to Counseling Services:

  • Personal Issues: stress, anxiety, sleep difficulties, depression, hopelessness, anger, loneliness, low self-esteem
  • Trauma and Loss Issues: sexual assault, rape, harassment, grief/loss, accident victims, other crises
  • Relationship Issues: romantic relationship difficulties, sexual concerns, roommate problems, family conflicts
  • Developmental Issues: adjustment to college, life transitions, sexual orientation, cultural identity, and/or general identity
  • Academic Concerns: performance anxiety, perfectionism, underachievement, procrastination, choice of major or career
  • Other Issues: alcohol/other drug (see also AOD section), weight/body image, healthy lifestyle choices, thoughts of hurting self or others

For more information about what Counseling Services offers for SUNY Geneseo students and the campus community, visit the "Our Services" page.

Our services

For resources on identifying a student in distress, referring to Counseling Services, and finding ways to help when concerned, visit the "Resources" page.

Resources

Being a college student isn't easy.  Be ready to talk to friends when things get tough.  Learn more at geneseo.edu/kognito, an initiative of the Mental Health Task Force.

Kognito Banner - Are You Worried About a Friend?